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Ryanair FR8347 delay 14.02.14

This has cropped up on you tube

http://www.youtube.com/watch?v=ASDuLY3F4v0&desktop_uri=%2Fwatch%3Fv%3DASDuLY3F4v0&app=desktop

Strange that the police had to take action and that Ryanair and Stansted Airport appeared to do nothing.
Posts are not advice and must not be relied upon.

Comments

  • jackieblack
    jackieblack Posts: 10,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 20 February 2014 at 11:15AM
    Shocking :eek:
    We landed at Stansted just before midnight that evening and the airport appeared to be in a somewhat chaotic state.
    It took us nearly an hour after landing to get on a stand to disembark (having been sent to an already occupied stand initially) and, once off the plane, we were further delayed waiting for security to unlock an exit. Our route through the airport was down staff corridors and through emergency exits. They also tried to send us through passport control (domestic flight).
    We were told that many flights had been diverted to Stansted from other airports due to the terrible weather conditions and that their computer systems had suffered a lightning strike ( not sure how true that is) but there is no excuse for treating passengers that way.
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    Quidquid Latine dictum sit altum videtur
  • abacab
    abacab Posts: 436 Forumite
    Article on ITV anglia news tonight at 6.
  • jackieblack
    jackieblack Posts: 10,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    abacab wrote: »
    Article on ITV anglia news tonight at 6.

    We missed the first few minutes, but didn't see anything in the rest of the programme :(
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    Quidquid Latine dictum sit altum videtur
  • stoneman
    stoneman Posts: 4,551 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    So it seems like Swissport were the villains here. But it is clear by the video that Ryanair did not offer food while the passengers were trapped on the plane. So they are not blameless in this.
    I would have barged pass the stewards and opened the food trolley, that would have gotten the police there in a flash.
    The common law of business balance prohibits paying a little and getting a lot. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.
  • richardw
    richardw Posts: 19,470 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Do you see passengers drinking water on the plane in the video?
    Posts are not advice and must not be relied upon.
  • abacab
    abacab Posts: 436 Forumite
    We missed the first few minutes, but didn't see anything in the rest of the programme :(
    It was the lead item !
  • jackieblack
    jackieblack Posts: 10,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    abacab wrote: »
    It was the lead item !
    Typical! :( that was the bit I missed!
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    Quidquid Latine dictum sit altum videtur
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