Ryanair FR8347 delay 14.02.14

richardw
richardw Posts: 19,458 Forumite
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in Flights, currency & car hire
This has cropped up on you tube

http://www.youtube.com/watch?v=ASDuLY3F4v0&desktop_uri=%2Fwatch%3Fv%3DASDuLY3F4v0&app=desktop

Strange that the police had to take action and that Ryanair and Stansted Airport appeared to do nothing.
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Comments

  • jackieblack
    jackieblack Posts: 10,316 Forumite
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    edited 20 February 2014 at 12:15PM
    Shocking :eek:
    We landed at Stansted just before midnight that evening and the airport appeared to be in a somewhat chaotic state.
    It took us nearly an hour after landing to get on a stand to disembark (having been sent to an already occupied stand initially) and, once off the plane, we were further delayed waiting for security to unlock an exit. Our route through the airport was down staff corridors and through emergency exits. They also tried to send us through passport control (domestic flight).
    We were told that many flights had been diverted to Stansted from other airports due to the terrible weather conditions and that their computer systems had suffered a lightning strike ( not sure how true that is) but there is no excuse for treating passengers that way.
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
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  • richardw
    richardw Posts: 19,458 Forumite
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    It's made the papers! http://www.dailymail.co.uk/news/article-2564683/Ryanair-passengers-Stansted-Airport-forced-call-police-refused-food-water-right-leave-aircraft-11-HOUR-delay.html
    Posts are not advice and must not be relied upon.
  • abacab
    abacab Posts: 436 Forumite
    Article on ITV anglia news tonight at 6.
  • jackieblack
    jackieblack Posts: 10,316 Forumite
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    abacab wrote: »
    Article on ITV anglia news tonight at 6.

    We missed the first few minutes, but didn't see anything in the rest of the programme :(
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    MFW #4 OPs (offset): 2018 £866.89, 2019 £1322.33, 2020 £1337.07,
    2021 £1250.00, 2022 £1500.00, 2023 £1500
    Target for 2024 (offset) = £1200, YTD £345
    Quidquid Latine dictum sit altum videtur
  • budgetflyer
    budgetflyer Posts: 5,949 Forumite
    Ryanair and Swissport have issued statements

    http://www.ryanair.com/en/news/ryanair-s-statement-on-fr-8347-14th-february-2014
  • stoneman
    stoneman Posts: 4,520 Forumite
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    So it seems like Swissport were the villains here. But it is clear by the video that Ryanair did not offer food while the passengers were trapped on the plane. So they are not blameless in this.
    I would have barged pass the stewards and opened the food trolley, that would have gotten the police there in a flash.
    The common law of business balance prohibits paying a little and getting a lot. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.
  • richardw
    richardw Posts: 19,458 Forumite
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    Do you see passengers drinking water on the plane in the video?
    Posts are not advice and must not be relied upon.
  • abacab
    abacab Posts: 436 Forumite
    jackieblack wrote: »
    We missed the first few minutes, but didn't see anything in the rest of the programme :(
    It was the lead item !
  • jackieblack
    jackieblack Posts: 10,316 Forumite
    First Post Name Dropper Photogenic First Anniversary
    abacab wrote: »
    It was the lead item !
    Typical! :( that was the bit I missed!
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    MFW #4 OPs (offset): 2018 £866.89, 2019 £1322.33, 2020 £1337.07,
    2021 £1250.00, 2022 £1500.00, 2023 £1500
    Target for 2024 (offset) = £1200, YTD £345
    Quidquid Latine dictum sit altum videtur
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