wizz air payment issue

ronaldo746

[FONT=&quot]Hi,

I tried to add a hold baggage to my booking the day before my flight last week. Unfortunately, their website wouldn't accept my payment due to an error. The error that I was getting was 5066:NotPaidInFull . I tried different cards, different browsers and different computers. I was left with no choice but to call the call centre and pay extra for adding a hold baggage with the additional cost of calling their call centre.

What can I do about this? I have already complained about this to wizzair, however they refuse to accept responsibility. What are my remaining options?

Thank You
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jpsartre

Options as far as what? You've already added the bag over the phone so nothing you can do about it now.

ronaldo746

options in terms of complaining. i had to add the bag at a higher cost than if i had been able to add it on the website.... due to an error on their website.