Pounds to pocket NIGHTMARE

georgie262

@DCFC79 Yes they say that I have to deal directly with Pounds to Pocket and there's nothing they can do

georgie262

I wouldn't have a clue who they were to be honest. I have received no correspondence from them either via telephone, email or written. It's my own stupid fault like. Thanks for your help though.

Kayalana99

georgie262 wrote: »

I wouldn't have a clue who they were to be honest. I have received no correspondence from them either via telephone, email or written. It's my own stupid fault like. Thanks for your help though.

Internet history?

Gaz83

georgie262 wrote: »

@kayalana99 Maybe I did go through a broker also at the time I was desperate for money and (very stupidly) applied to loads of places for loans. However, it is saying on my statement that it Pounds to pocket who are taking the money. Could it say this anyway even if it was through a broker? Oh my God I feel like such an idiot.

At any point on the online process, did you enter your debit card details?

Caz3121

georgie262 wrote: »

@kayalana99 Maybe I did go through a broker also at the time I was desperate for money and (very stupidly) applied to loads of places for loans.

keep an eye on your bank account closely as many of these places charge fees for their "service" and you need to write to them to get refunds

dotdash79

Did you use these people?

http://www.cashtopockets.co.uk/

what exactly does it say on your statement?

georgie262

@dotdash79 it says 'card payment to Pounds to pocket'

georgie262

@gaz83 its being taken as a card payment so I must have. Oh dear I'm feeling more and more stupid

Kayalana99

dotdash79 wrote: »

Did you use these people?

http://www.cashtopockets.co.uk/

what exactly does it say on your statement?

They don't charge

We provide an independent online service, which matches you with a financial service or product. We do not add any fees or commissions to the products or services you receive. Instead, we will introduce you to other parties that provide products or services. We are paid by charging those third party products or service providers a commission for introductions made.

Gaz83

To have any hope of getting your money back you need to try and figure out which broker you went through, and then look through their T&Cs to find out how a refund can be arranged. From reading on here I think most brokers have a time limit as to how long you're able to obtain a refund from them.