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EE - Shared plan problem.../warning
chattychappy
Posts: 7,302 Forumite
in Mobiles
I had 3 out-of-contract SIMs on separate T-Mobile accounts. Looked on the EE website and phoned them up.
I opted for an HTC One on one of the accounts and a £41+VAT "shared plan - 6Gb". They said I can have up to 4 SIMs on the same plan. I asked if I could move the other two SIMs to the same account so I'd get all 3 on the same plan for £41. Yes, they said.
SIMs arrive... no problem. Phone arrived a week later (despite being told I would get it next day, guaranteed.)
But now they are charging me £41+£10+£10/month... There is an extra charge on the extra SIMs. Again this wasn't something promised on the phone.
Anybody else have experience of this?
I opted for an HTC One on one of the accounts and a £41+VAT "shared plan - 6Gb". They said I can have up to 4 SIMs on the same plan. I asked if I could move the other two SIMs to the same account so I'd get all 3 on the same plan for £41. Yes, they said.
SIMs arrive... no problem. Phone arrived a week later (despite being told I would get it next day, guaranteed.)
But now they are charging me £41+£10+£10/month... There is an extra charge on the extra SIMs. Again this wasn't something promised on the phone.
Anybody else have experience of this?
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