urgently i need.to know my rights as a private seller

photome

I am with most on here, you should ask for the monitor back to check it out, maybe she just hasnt connected it properly.

Do you want the hassle at work?

Country_Cousin

Is it really worth all the hassle for an old computer and to have problems at work. How much did she pay for it? I personally buy a few things off my work intranet because I (and I maybe wrong) feel that I can trust the people selling and advertising in my workplace more than just buying from somewhere like Gumtree or the like and I feel that I would have some sort of safety net in the form of an extra level of reassurance of traceability if things went wrong. Maybe your buyer felt the same and that is why she did not check the packaged up computer before she took it home. (I would have wanted to have seen it working - which would have been to the benefit of both of you as it turns out)

pinkshoes

Go round to her house and see if it works or not. Offer to help set it up.

if it's broken, refund.

shaun_from_Africa

Have you asked how they know for sure that it's the monitor that is faulty?
It could be the monitor, the power lead, the VGA lead or the computer itself.

spacey2012

Two issues
Money saving morals = give them the money back

Money saving expert says, caveat emptor, buyer beware.

Selling your own items to private people does not make someone a business.

Poppie68

I would give them the money back, you are both at fault. You by not having it up and running to cover yourself and her for not asking for it to be seen working. You are presuming her kids have damaged it but have no proof..are you 100% sure it was working or you didn't damage it while packing it up? Is an old computer really worth the hassle and stress?

hcb42

the decent thing to do would be offer to fix and refund her if you cannot solve it.

I would have made sure I demoed it before she left the house!

tomtontom

spacey2012 wrote: »

Money saving expert says, caveat emptor, buyer beware.

The seller assured the buyer the computer 'works 100%', such a warranty would override the general principle of caveat emptor.

annamahmood

I have only sold a handful of stuff over a few years.
Far from a business.
I had so many people liningu up tobuy it. It was all packed because another buyer was due to come and pick up the computer.who wanted to strip the.computer.
The buyer who brought it was a sudden appearance.
Even if i had shown it her working .and then the.problm.
I still not.clear as to where i stand?

spacey2012

tomtontom wrote: »

The seller assured the buyer the computer 'works 100%', such a warranty would override the general principle of caveat emptor.

A warranty is contracted, second hand electrical equipment can stop working at any time.
If you want warranties and guarantees, you buy brand new from a shop, or E_bay.
When buying second hand goods, the principle caveat Emptor rains superior, has been challenged many times and rarely beaten and is now written in to case law.

You inspect the goods, you satisfy yourself they are working, you pay your money and you leave, what happens next is your own problem.

The world is full of screwdriver experts and this is why the law favours buyer beware on private point to point sales.

If it did not where would the line be drawn, it stopped working at 3 months ? 12 months ? 12 years ago ?

If the seller wants to refund it is purely on good will, there is very little the buyer can do legally.
You want this security, pay full price and buy new.