Electricity company threatening to withdraw feed in tariff on death of 80 year old.

thenudeone

matelodave wrote: »

What's all this demanding compensation for everything nowadays.

Blame the banks. They started it, charging to write you a letter.

But seriously, What appears to have been written suggests that most of the expected return on a £5k investment will disappear, which would be pretty distressing to me (except that, unlike the recipient, I know that's not the case).

So given that what appears to have been written bears no relation to the true position, I don't think a small amount (say £10 or £20) to cover the distress and time taken to write to them, would be an unreasonable compensation for the distress caused by their gross negligence in writing such a letter.

macman

No one can answer that unless you post the text of the letter, so we can form our own opinion. The fact that your father has interpreted it in one way does not mean that everyone else will.

JCeey66

Yes true, I will get hold of the letter and copy it. Thanks

handsoff

Npower have updated their FIT Terms & Conditions and sent a letter and the updated T&C to FIT payees.
They have added into clause 9.3 that "This Statement of Terms will automatically end ...
- Where there is a change of ownership of the System;
Clause 9.3 now reads:
"9.3 This Statement of Terms will automatically end:-
• If You fail at any time to comply with the Eligibility Criteria set out at clause 3 above;
• If You move home and the new occupant is to become the Payee;
• Where there is a change of ownership of the System;
• In the event that either party commits a serious breach of this Statement
of Terms."

I take this to mean that if the original payee dies, the agreement between npower and the payee ends. The person who inherits would need to register with npower or another FIT provider to get the FIT payments.

macman

The contract ceases upon the demise of either party, as is normal.

thenudeone

macman wrote: »

The contract ceases upon the demise of either party, as is normal.

The contract between the owner and the FIT provider does indeed end on the owner's death, but that doesn't mean that the FIT payments stop.
As has already been pointed out, whoever is the new homeowner simply registers to receive the payments from then on.

Bluebirdman_of_Alcathays

thenudeone wrote: »

The contract between the owner and the FIT provider does indeed end on the owner's death, but that doesn't mean that the FIT payments stop.
As has already been pointed out, whoever is the new homeowner simply registers to receive the payments from then on.

As has been pointed out handsoff's useful post, it would appear npower are clarifying this (supposition, but until we see the original letter it's as good a guess as any)

Why then, should the OP send spurious claims for compensation?!

macman

thenudeone wrote: »

The contract between the owner and the FIT provider does indeed end on the owner's death, but that doesn't mean that the FIT payments stop.
As has already been pointed out, whoever is the new homeowner simply registers to receive the payments from then on.

Yes, which is a new contract. The old one is void. Not sure what point you are trying to make.

penrhyn

Would the new fit be at the current rate of say 14p or the rate previously enjoyed by the householder.

thenudeone

penrhyn wrote: »

Would the new fit be at the current rate of say 14p or the rate previously enjoyed by the householder.

At the previous rate.
It is the date of installation which determines which rate applies.