Travel compensation ref.Jet2. Court proceedings?

Cinderella65

Our flight with JET2.com from Alicante to Leeds Bradford airport was delayed for 10 hours in Alicante on 24th June 2010. I have been writing to Jet2 since 19.2.13 and also written to the CAA in London and the AESA in Spain. Both of whom replied and the latter informed us that we SHOULD receive compensation.
However ,after sending 4 letters to Jet2 and copies of the correspondence from the Agencia Estatal de Seguridad Aerea and also seeking advice from our local citizen advice bureau JET2 are still refusing to pay us any compensation,citing Extraordinary circumstances as their excuse!!!
Jet2 say the reason for our flight was due to an engine fault on the aircraft scheduled to operate our flight.
They have also told us that any steps to obtain damages by us must be taken through the English Courts!
Has anyone taken JET2.com to court for travel compensation?
Can you give me some advice please?
Thank you.

David_e

Cinderella65 wrote: »

Can you give me some advice please?

(1) Use the resources (FAQs, etc.) provided - it's a self-help forum.

(2) Don't create unnecessary new threads (there is a Jet2 one) as it makes the board unusable if everyone does it.

Cinderella65

Thanks.
Sorry if i used wrong area.i am a novice to the forum!!

richardw

Hi Cinderella, welcome to MSE, it's worth doing a forum search and reading about the Dawson appeal and the Huzar appeal which are going through the courts in May this year.

nickem2002

Hi sent letter to jet2 for compensation and was wondering if anyone could help we havent got boarding passes and cant seem to get details from jet2 any ideas please would be great

richardw

nickem2002 wrote: »

... we havent got boarding passes and cant seem to get details from jet2 ..

Have a read of the FAQs and do a forum search for SAR and read about what others have done in the same situation.

JPears

And again, ut this in the Jet2 thread.
Board moderator please merge. Thanks