Best Retention offers from 3???

the_tired_one

I'm into the last month of my 3 contract and Ive been called up by 3 offering me:

-a new phone (Sony Ericsson k608i) and
-400 mins
-250 texts
-25 video messages/25 photo messages

All for £17.50 / month

Thats pretty poor considering Im paying £0/year after cashback (just waiting for my last cashback)

Are they likely to offer me anything better???

fiendishlyclever

I've just spoken to retentions this morning and they offered me:

Sony ericsson K800i on VTT1000 (£30 normally) for £20 a month

Sony ericsson K610i on VTT1000 for £15 a month

VTT1000 only (no new handset) for £10 a month.

I declined their offers and am in possession of a PAC.

gema21

Back in April when I called through to retentions I got a really rubbish deal. I really wanted a SE W950i but they didn't have any in stock. Instead offering me a W850i refurb! That was shocking. Then they told me I wouldn't get any discount on my tariff but just a standard one whereas new customers were getting half price.
So I cancelled. They won't offer you anything better at all. They did try to tell me they would match T-Mobile and their flext plan, but then changed their mind and said they couldn't.

marazul79

Hi All
I too am in my last month with 3. I called on Tuesday this week to give my 30 days notice and was offered:

SE K800i with 500 mins, 0 text for £20pm
or
no phone, 500 mins and 100 text for £10

I declined both seeing as my current contract has only cost me £6.99 p/m after cashback on a 12 month contract with 450 mins and 250 text!
I've read on other threads here that some people have held out after giving their notice and 3 has called them with better offers. Maybe I've shot myself in the foot but will wait and see?!

the_tired_one

'Veronica' (yeah, right!) insisted that Cashbacks were a bad deal if the company went bankrupt!

Also, she couldnt answer why new customers could get a better deal than what I was being offered as retention.

My sister just took out a '£15.00' for Life' contractwith 3 - and when I mentioned this, 'Veronica' said that 'well its for life, she wont ever be able to cancel' !!!!

Do they think we are really stupid!

Quinny_2

About 6 weeks ago,3 offered my wife:

500 mins
100 texts
Nokia 6288

For £7 per month on a 12 month deal.

She's currently on:

400 mins
250 texts
Nokia 6280.

£30 per month,12 month contract,but a 12 month cashback deal.

Ken.

jaxxy00

I have rang about 3 times now to see what i could get and have been offered various things. The best i think so far which is what im going for is:-

300 anytime minutes
150 texts
25 picture messages
25 minutes video
£5 free downloads a month

All for just £5 per month. This is without a handset but then we will just continue with what we have now.

These contracts are what my kids had about 2 years ago which started off through CPW as a full cashback deal (£30 per month) with a refurb Nokia 7600 (which they still have working). After the 1st year i rang 3 direct and we got offered a Sony Ericcson K800i free and also £180 credit on our bill for a 12 month contract. I did this and sold the K800i for about £180 so that it worked out they had the 12 months free (£180 credit and £180 phone covered the 12 month contract costs).

This time i have also been offered the E65 with 1000 texts, 3 or 400 minutes, 50 pic message, 50 video message and £5 free downloads for £20 per month. Was told this should be £35.

the_tired_one

Quinny wrote: »

About 6 weeks ago,3 offered my wife:

500 mins
100 texts
Nokia 6288

For £7 per month on a 12 month deal.

She's currently on:

400 mins
250 texts
Nokia 6280.

£30 per month,12 month contract,but a 12 month cashback deal.

Ken.

Ken, How long was left of her contract when this was offered?

lewt

the_tired_one wrote: »

'Veronica' (yeah, right!) insisted that Cashbacks were a bad deal if the company went bankrupt!

Also, she couldnt answer why new customers could get a better deal than what I was being offered as retention.

My sister just took out a '£15.00' for Life' contractwith 3 - and when I mentioned this, 'Veronica' said that 'well its for life, she wont ever be able to cancel' !!!!

Do they think we are really stupid!

its for life of the contract aint it?

three CS are dumb....