Virgin Mobile EU data roaming charges

seaviewing

I am struggling to find where its written what Virgin mobile charge for data use in the EU whilst roaming.

I asked them via online chat last night and they said £5 per mb.

Ofcom say the max that can be charged is 38pence.

I understand that if a bundle is used that can mean more is charged (or less) - but they way i see it, virgin give you no choice but to use a bundle. There is no pay as you use option that I'm aware of.

I've emailed CS to see what the official line is.

I'm pretty sure £5 per mb as per the online chat is wrong!

custardy

http://www.virginmobile.com/vm/callCostsSpecial.do?isoCountryCode=it&paymentPlan=PAYG

http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1003&PARTITION_ID=1&secureFlag=false&CMD=VIEW_ARTICLE&ARTICLE_ID=4568&TOPIC_ID=2057

Looks that way

Netwizard

Not quite sure why you would want a pay as you use option when the bundles look very very cheap anyway. If you are only a low user, buy the 10mg bundle for £3

This looks very good value: 250MB Travel Pass = £20 considering what some networks would charge for that and also having seen some of the bills on here from people coming back off holiday having used internet on their phones!

grumbler

seaviewing wrote: »

...I asked them via online chat last night and they said £5 per mb.

Rubbish.

Ofcom say the max that can be charged is 38pence.

Correct.

I can guess that they allow data roaming only if you buy a bundle.

redux

The best time for data roaming with Virgin was a few weeks in 2009

30 pence a day for exactly the same bundle as at home.

They soon fixed that blunder, but not before a friend and I had almost used up my stock of SIMs that had come with £5 free credit. We even watched Wimbledon on the BBC website for a minute or so using my phone and Joikuspot, just to prove it was possible

seaviewing

Thats what i thought too - just wanted to check i wasnt missing something obvious