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Moving my number: Can I get my PAYG credit back?
the_matrix
Posts: 526 Forumite
in Mobiles
Hi
I'm moving to another operator from Ikea family mobile.
I have over £10 credit with Ikea. Can I get my money back?
Thanks in advance
I'm moving to another operator from Ikea family mobile.
I have over £10 credit with Ikea. Can I get my money back?
Thanks in advance
SECRET OF SUCCESS IN LIFE:
Patience, patience & patience.
Patience, patience & patience.
0
Comments
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Somewhere in their terms or charges was a reference to a fee for processing a refund, so I assume the answer is yes.
From memory, it might be £5. See if you can find it, and decide whether you think it worthwhile.
Edit: found, near the bottom of this page
http://www.yourfamilymobile.co.uk/infopages/uk-price-sheet0 -
I think you cannot.
Check this thread though: What can I do with the credit I've built up on PAYG?0 -
If you dont use it you lose itWhat happens if you push this button?0
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Somewhere in their terms or charges was a reference to a fee for processing a refund, so I assume the answer is yes.
From memory, it might be £5. See if you can find it, and decide whether you think it worthwhile.
Edit: found, near the bottom of this page
http://www.yourfamilymobile.co.uk/infopages/uk-price-sheet
Thank you
Smashing, how do I go about it? Just write to them or something?SECRET OF SUCCESS IN LIFE:
Patience, patience & patience.0 -
I don't know. I'd try ringing up to ask.0
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No chance. And to be honest it's a daft question, it's like saying if I sell my car privately with some petrol in, do I get the petrol back when I buy a new one?

Why not just run your credit down and then switch number?0 -
SteveHenshaw wrote: »No chance. And to be honest it's a daft question, it's like saying if I sell my car privately with some petrol in, do I get the petrol back when I buy a new one?

Why not just run your credit down and then switch number?
Hahahhahaha
What happens if you push this button?0 -
As mentioned in some of the links posted, I retrieved mine via https://www.getpoundsback.co.uk.
You get about 60% back but you have to wait about 50 days to get the money.0 -
Just donate it to your favourite charity - you can also add in giftaid.0
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