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Delayed Flight resulting in overnight stay

We were flying back from Mexico and the plane that landed from the UK to take us back to Manchester had an engine problem - it was on fire. Suffice to say the flight was delayed until 7am the following morning and we were all taken to a hotel in Cancun for the night. It was dreadful and a really rubbish way to end our honeymoon. I have used the template letter and sent a claim to the airline, but I have a question that someone might know the answer to - will the airline be exempt from paying out compensation to us because they put us in a hotel for the night?

Comments

  • David_e
    David_e Posts: 1,498 Forumite
    Part of the Furniture Combo Breaker
    ClareJM001 wrote: »
    We were flying back from Mexico and the plane that landed from the UK to take us back to Manchester had an engine problem - it was on fire. Suffice to say the flight was delayed until 7am the following morning and we were all taken to a hotel in Cancun for the night. It was dreadful and a really rubbish way to end our honeymoon. I have used the template letter and sent a claim to the airline, but I have a question that someone might know the answer to - will the airline be exempt from paying out compensation to us because they put us in a hotel for the night?

    Have you read the FAQs? If not, that's the place to start.
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