Delayed Flight resulting in overnight stay

ClareJM001

We were flying back from Mexico and the plane that landed from the UK to take us back to Manchester had an engine problem - it was on fire. Suffice to say the flight was delayed until 7am the following morning and we were all taken to a hotel in Cancun for the night. It was dreadful and a really rubbish way to end our honeymoon. I have used the template letter and sent a claim to the airline, but I have a question that someone might know the answer to - will the airline be exempt from paying out compensation to us because they put us in a hotel for the night?

David_e

ClareJM001 wrote: »

We were flying back from Mexico and the plane that landed from the UK to take us back to Manchester had an engine problem - it was on fire. Suffice to say the flight was delayed until 7am the following morning and we were all taken to a hotel in Cancun for the night. It was dreadful and a really rubbish way to end our honeymoon. I have used the template letter and sent a claim to the airline, but I have a question that someone might know the answer to - will the airline be exempt from paying out compensation to us because they put us in a hotel for the night?

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