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Trying to get NHS discount with Vodafone

Filled in the online form for me and my partner within the 30 day window of starting a new contract. Haven't had confirmation of discount. When we've asked on the phone about it they said to fill in the form online and then it's automatic. Not sure what's going on as when looking at my account online it doesn't mention a discount. Anyone else used an employer discount with them before?

Comments

  • I remember this being raised before. See link to a thread where the Vodafone rep has offered help.

    https://forums.moneysavingexpert.com/discussion/4866249

    Good luck.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi ladymagpie,

    Thanks for making me aware of this.

    As suggested by lurkylurky, could you email me with your details via the link in our profile here so I can get things looked into further?

    All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me could you also quote the code WRT135 - MSE in the subject line?

    Once sent you'll receive an automated reply with a reference number. So I can make sure I've got it could you update the thread with this and I'll get back to you as soon as possible?

    Kind regards,

    Lee

    Web Relations

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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