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To go online or in branch?

Hi all,
In the process of getting a balance transfer card, my wife mentioned a letter that she had some weeks ago from LTSB on our joint current account, an invite from the new branch manager to come and discuss various 'options'.

Is there any up or down side to potentially arranging the credit card through the branch? Slightly concerned that a manager with targets to hit may attempt to push his choice of product whilst MSE comparison tells me I'd be 100% likely to get their 24 month deal with 1.5% fee, cannot see in branch bettering it?

(To save a potential deluge of well intentioned advice, I am BT'ing from a Barclaycard so can't go for their 31 month offer!)

Thanks in advance for any advice.

Comments

  • PJBDerby wrote: »
    Hi all,
    In the process of getting a balance transfer card, my wife mentioned a letter that she had some weeks ago from LTSB on our joint current account, an invite from the new branch manager to come and discuss various 'options'.

    Is there any up or down side to potentially arranging the credit card through the branch? Slightly concerned that a manager with targets to hit may attempt to push his choice of product whilst MSE comparison tells me I'd be 100% likely to get their 24 month deal with 1.5% fee, cannot see in branch bettering it?

    (To save a potential deluge of well intentioned advice, I am BT'ing from a Barclaycard so can't go for their 31 month offer!)

    Thanks in advance for any advice.

    Why don't you go into branch but be assertive in applying for the T offer that you're interested in?
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Why don't you go into branch but be assertive in applying for the T offer that you're interested in?

    This would be my advice too.

    HSBC have never tried to push products I've not asked for in the past, and with the latest scandals, I can't see why any bank would try it at the moment.

    CK
    💙💛 💔
  • Agreed - this seems like it would be dealt with better in-branch...
  • Thanks all, shall do.
  • As an ex employee of Lloyds TSB this is whats called an account review they have noticed that you have outgoings that they could try and moved to them i.e
    Loans
    Mortgages
    Credit Cards
    Insurance
  • CRISPIANNE3
    CRISPIANNE3 Posts: 1,476 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I do all my Lloyds banking online and if I need to go into a branch its because I want to and not because some salesman now called a bank manager requests it.
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Davie2909 wrote: »
    As an ex employee of Lloyds TSB this is whats called an account review they have noticed that you have outgoings that they could try and moved to them i.e
    Loans
    Mortgages
    Credit Cards
    Insurance

    Lloyds lovingly tried this with us when we had current accounts with them and were looking to open new business accounts.

    They weren't expecting to have to find nearly £20k in cash within 24h as the accounts were being closed.

    I don't mind being sold what I've asked for, but to persistently go above and beyond this (would I like business loans, personal loans, credit cards etc etc etc) is completely unacceptable IMO.

    CK
    💙💛 💔
  • Davie2909 wrote: »
    As an ex employee of Lloyds TSB this is whats called an account review they have noticed that you have outgoings that they could try and moved to them i.e
    Loans
    Mortgages
    Credit Cards
    Insurance

    I had one when I turned 18 and the 'Personal Relationship Manager' tried to sell me packaged accounts! Even though I didn't have a job at the moment!
  • JamTE
    JamTE Posts: 44 Forumite
    My wife banks with Lloyds and they do this with her. It's worth going if they have a product you want, but expect them to try and sell other things to you (especially mortgages), the main reason to go is that they can tell you there and then what they can and can't do for you.

    If you aren't currently in the market for a credit card/loan/mortgage etc. then it's not worth going for an "account review".
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