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Pipex Credit Control - What are they up to?!
Financial_Savvy
Posts: 385 Forumite
Anybody else got any experience of what Pipex are up to? I spoke to a Credit Control agent yesterday as I got a bill for £20, 9 months after I was told the account was closed!
Apparently Pipex Customer Services had missed advised lots of customers so they have a new Credit Control trying to get payment for bills going back up to 2 years.
Does an external body regulate compaines like Pipex? Can I take the complaint to anyone else?
Apparently Pipex Customer Services had missed advised lots of customers so they have a new Credit Control trying to get payment for bills going back up to 2 years.
Does an external body regulate compaines like Pipex? Can I take the complaint to anyone else?
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Pipex were recently featured on the BBC.
Google Video Link .......
http://video.google.co.uk/videoplay?docid=2978850741516590680
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