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Refunds - trainline.com

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Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 11 February 2014 at 1:56PM
    Gemkw wrote: »
    ...I will be booking directly with the operators from now on.
    As has been said, there are few operators, if any, that do not charge that £10 fee.

    However, you haven't told us where in the country you are planning to travel.

    If your journey is wholly on Southern Railway's trains, you can take advantage of their Money Back Guarantee.
    Put simply, book online and they will allow a full refund on their own Advance Singles without any fee, provided the tickets have not yet been collected.

    That guarantee also covers most tickets other than Advance Singles across the whole country.
  • OlliesDad
    OlliesDad Posts: 1,825 Forumite
    scootw1 wrote: »
    People read the fees for banks before they go overdrawn does not make the fees fair.

    Ermmm... didn't the Supreme court rule in the Banks favour?
  • whatmichaelsays
    whatmichaelsays Posts: 2,927 Forumite
    Part of the Furniture Combo Breaker
    OlliesDad wrote: »
    Ermmm... didn't the Supreme court rule in the Banks favour?

    It did.

    And the other spurious examples provided in an earlier post are also perfectly fair and legal.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • scootw1
    scootw1 Posts: 2,165 Forumite
    OlliesDad wrote: »
    Ermmm... didn't the Supreme court rule in the Banks favour?

    Supreme court isnt always right. What is fair to one section of people may not be fair to others.
  • scootw1
    scootw1 Posts: 2,165 Forumite
    whatmichaelsays wrote: »
    It did.

    And the other spurious examples provided in an earlier post are also perfectly fair and legal.

    What examples do you speak of? Which ones do you think are fair? Legal yes but moral certainly not.
  • harrys_dad
    harrys_dad Posts: 1,997 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Why does anyone book with the trainline? If you book through the website of any of the train operators you do not have to pay the booking fee charged by trainline and the database is exactly the same.
  • whatmichaelsays
    whatmichaelsays Posts: 2,927 Forumite
    Part of the Furniture Combo Breaker
    scootw1 wrote: »
    What examples do you speak of? Which ones do you think are fair? Legal yes but moral certainly not.

    From the top of my head, the premiums that tour operators charge during peak periods are perfectly fair and legal. Why shouldn't those who travel when demand is high and supply at its most stretched pay a premium?

    But that's another debate entirely.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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