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Help with Ebay/paypal please

alana171 · 2014-02-06 20:50:42

Hi all I sold an iphone in december and the buyer paid via paypal. I then received an email from her ebay account asking if she could collect- i live alone and didnt really want a stranger at mine so i said no. She then asked if i could send it to her work address instead which i agreed to do. Today i found out she had…

Comments

theonlywayisup Posts: 16,032 Forumite

8 February 2014 at 3:33PM

OP, do not do as suggested earlier and photoshop the receipt.

Instead, upload it to the Paypal dispute, after all it is the receipt you have for the parcel sent to the buyer. Let Paypal work out if it's the same address as the one they state they will cover you for.

Nothing ventured, nothing gained.

Then have a read through the sticky on postage for future reference.

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