We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
What if npower cannot resolve our complaint within 8 weeks?
I have received the letter from npower saying that they regret not being able to resolve my complaint within 8 weeks. They asked me to be patient but said now I can go to the ombudsman.
Should I go to the ombudsman now, or should I hope that npower would be nice and resolve everything very soon?
Thank you
Should I go to the ombudsman now, or should I hope that npower would be nice and resolve everything very soon?
Thank you
0
Comments
-
Go to the ombudsman. It costs nothing and can do no harm. If nothing else it gets a different team at Npower dealing with it which might meen they actually do something to help you.I have received the letter from npower saying that they regret not being able to resolve my complaint within 8 weeks. They asked me to be patient but said now I can go to the ombudsman.
Should I go to the ombudsman now, or should I hope that npower would be nice and resolve everything very soon?
Thank you0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 348.8K Banking & Borrowing
- 252.3K Reduce Debt & Boost Income
- 452.6K Spending & Discounts
- 241.6K Work, Benefits & Business
- 618.2K Mortgages, Homes & Bills
- 176K Life & Family
- 254.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards