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TFL Strikes question?

Mishomeister
Mishomeister Posts: 1,080 Forumite
Part of the Furniture 500 Posts Combo Breaker
edited 5 February 2014 at 8:23PM in Consumer rights
With the Tube strikes causing a major disruption and mean that I have to spend more time to get home and to work and also alternative transport I am using(eg. overground trains) being much more crowded due to a tube strikes I am thinking whether it would be reasonable to ask TFL for a partial compensation of my weekly travelcard cost.

Upon buying a travelcard I was expecting to receive a certain level of service(eg. being able to use tube trains). Hence I am not getting a full value from my travelcard I don't feel that it is fair for them to charge a full price.

I fully appreciate that there can be force major situations such as severe weather conditions which TFL can reasonably expect for customers to factor when they are buying their travelcards.

The situation with the staff no attending their workplace is surely an issue that has araised from a poor management of the TFL.

In order to prevent this thing happening the TFL Managers could've either satisfied the demands of a tube workers or sacked them and recruited someone more hardworking.

Working in the bank I know that the Casher in the bank get's paid TWICE less than the guy selling tickets in underground so sure there would be people queueing outside the door for such well rewarded jobs(They also get free travelpasses by the way).
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Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 5 February 2014 at 8:14PM
    ...I am thinking whether it would be reasonable to ask TFL for a partial compensation of my weekly travelcard cost.

    A weelky travelcard is it?

    Since you knew about the strike possibility before purchasing you most recent travelcard, then surely you factored in the possibility of having to use buses on strike days.

    Or to put it another way... you knew about the strikes and still decided that buying a travelcard was the most cost effective way for you.

    Have you seen MSE's News item about this?

    http://www.moneysavingexpert.com/news/travel/2014/02/been-affected-by-Londons-tube-strike-you-wont-get-ticket-refunds
  • Ich_2
    Ich_2 Posts: 1,087 Forumite
    or sucked them and recruited someone more hardworking.
    I assume you meant sacked!!
    If so you may want to think that statement through. It takes a few months to train a driver so if they had all been sacked there would have been disruption for months rather than days. Or do you think just getting folk direct from the Job Centre would be the best idea, the resulting crashes etc. would have been a rather bad thing!
  • Mishomeister
    Mishomeister Posts: 1,080 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Ich wrote: »
    I assume you meant sacked!!
    If so you may want to think that statement through. It takes a few months to train a driver so if they had all been sacked there would have been disruption for months rather than days. Or do you think just getting folk direct from the Job Centre would be the best idea, the resulting crashes etc. would have been a rather bad thing!

    The problem is that this striking thing is not happening for the first time so TFL had plenty of time to start recruiting new staff and training them. I know a train Driver and he has told me that it is easier to drive a train than a car so it wouldn't take them too long to train new people.
    I also wouldn't be surprised if the majority of staff actually don't want to strike however are under pressure form the Union bosses.

    Also it is not just the Drivers that strike but also overpaid Cashiers
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    With the Tube strikes causing a major disruption and mean that I have to spend more time to get home and to work and also alternative transport I am using(eg. overground trains) being much more crowded due to a tube strikes I am thinking whether it would be reasonable to ask TFL for a partial compensation of my weekly travelcard cost.

    Upon buying a travelcard I was expecting to receive a certain level of service(eg. being able to use tube trains). Hence I am not getting a full value from my travelcard I don't feel that it is fair for them to charge a full price.

    I fully appreciate that there can be force major situations such as severe weather conditions which TFL can reasonably expect for customers to factor when they are buying their travelcards.

    The situation with the staff no attending their workplace is surely an issue that has araised from a poor management of the TFL.

    In order to prevent this thing happening the TFL Managers could've either satisfied the demands of a tube workers or sacked them and recruited someone more hardworking.

    Working in the bank I know that the Casher in the bank get's paid TWICE less than the guy selling tickets in underground so sure there would be people queueing outside the door for such well rewarded jobs(They also get free travelpasses by the way).


    The strike was announced 6 weeks ago, you chose to buy a weekly travelcard regardless.

    I don't think you quite understand the role of the union either, TfL can't just sack people.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • harrys_dad
    harrys_dad Posts: 1,997 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    OP, the strike is because they are closing all the ticket offices and making the "cashiers" as you call them redundant. Not sure how sacking them and getting replacements would help.
  • rustyboy21
    rustyboy21 Posts: 2,565 Forumite
    Why not claim from the RMT?


    They are the ones who have let you down. Saw the leader of RMT on tv before. Trying to look all working class.


    Very nice tan from his holiday in Brazil though and quite an expensive shirt too.
  • rustyboy21 wrote: »
    Why not claim from the RMT?


    They are the ones who have let you down. Saw the leader of RMT on tv before. Trying to look all working class.


    Very nice tan from his holiday in Brazil though and quite an expensive shirt too.

    I have paid the money to TFL not to the to the RMT.

    When the employes are on strike they do not get paid for those days. The money withheld from wages of those who went on strike could be used towards compensating customers.
  • You had a bit of a delay on your journey, it has happened to us all at times, it is annoying. There are people in the south west who are not able to go home tonight, and have no idea what state their home will be in when they are next able to return. Keep your issue in perspective, your inconvenience is pretty trivial in the bigger scheme of things.
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    harrys_dad wrote: »
    OP, the strike is because they are closing all the ticket offices and making the "cashiers" as you call them redundant. Not sure how sacking them and getting replacements would help.

    They're not 'making' anyone redundant, there are no compulsory redundanceis at all, they have been offered a very good voluntary redundancy package which a large proportion have chosen to accept.

    The remainder all have a job if they want it, granted it won't be the same job of sitting in a ticket office, they will have to be out on the gate line (which they're supposed to do now anyway as part of their job description).
    Accept your past without regret, handle your present with confidence and face your future without fear
  • They're not 'making' anyone redundant, there are no compulsory redundanceis at all, they have been offered a very good voluntary redundancy package which a large proportion have chosen to accept.

    The remainder all have a job if they want it, granted it won't be the same job of sitting in a ticket office, they will have to be out on the gate line (which they're supposed to do now anyway as part of their job description).

    Funny how the press are mostly talking about job cuts though, isn't it? Even though it's really clear there may be changes, not cuts. Bob Crow was on BBCLondon earlier saying it's not about new technology "we're crying out for new technology": better be careful what you wish for Bob, the next big new technology will be driverless trains .....
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