Any mobile networks offering frozen locked in tariffs?

nightofjoy

I just go tan email from o2 saying that even though I'd signed up for what I thought was a guaranteed fixed price tariff (nope) they are putting my monthly bill up.

I've looked into this and it's been ruled that because we all thought we were on a fixed price, the networks can't hold us to our contracts if we want to change providers, due to price increases, so I was wondering, if in reply to this, any of the major new works are offering completely frozen rates for the duration of their contracts?

Not much point in switching only for the new network to do exactly the same thing, eh?

Cheers.

ZhugeEX

All networks do apart from o2 now.

If any of the other operators where to raise prices then you could cancel straight away. Where as when o2 do it you cannot cancel.

Its weird why o2 would choose this path when all other networks have spoken out against it.

In regards to frozen rates. Tesco and three have promised this. Other networks have not promised to ban price rises, but they have said customers would be free to leave if they did. So that's why all networks are currently holding a better position than o2

nightofjoy

So the info I have is wrong and I can't get out of my o2 contract?

I thought there had been a legal ruling on it?

bsms1147

nightofjoy wrote: »

So the info I have is wrong and I can't get out of my o2 contract?

I thought there had been a legal ruling on it?

http://www.moneysavingexpert.com/news/phones/2014/01/o2-to-hike-its-prices-by-2-7-can-you-leave-your-contract-penalty-free

nightofjoy

Yeah, found that in the meantime. !!!!!!.

I'm going to try and argue it.

What happens to the handset I wonder?

ZhugeEX

Basically O2's approach is
-If there is a price increase you can't cancel. We reserve the right to increase prices once per year by RPI and you can't do anything about it.

EE & Voda's response is
-If there is a price increase you can cancel. So tbh we probably won't raise prices since we don't want all our customers leaving. But we may raise prices at any time...

Three and Tesco's response is
-We will not raise prices during your contract at all.

MillicentBystander

One of the smaller MVNOs, Utility Warehouse, were the first to pledge fixed prices ages ago. Now perhaps the other networks/MVNO's could copy Utility Warehouse's pledge to revert any 24 month contract back to charging for just the SIM Only element once the contract length is reached?