Debt demand from Sky

Derek_Acorah · 4 February 2014 at 9:53AM

Hello, I'd like to share an experience I've had with Sky, with the group.

I left Sky 12 months ago. I called them, cancelled, they sent me a letter confirming that. The letter stated when the service would stop, and asked for the outstanding balance on the account. I paid the outstanding balance, and thought that was it. During the last 12 months, I've had many offers from them to return to sky, cheap deals, calls brouchures etc. Nothing that tempted me though.

A week ago I started getting calls from a Debt Collection agency. I'm well up to date with any borrowings I have, I've a 999 score on Experian, so I thought it was a scam / phishing and ignored it. Then one time, I picked up, they wanted personal details which I was unwilling to provide, and told them to write, which they did.

Yep, its Sky. 12 months after a painless cancellation, they want another 70 odd quid. I've heard nothing from them, no letters asking for the cash, calls from accounts, nothing. Then I start getting chased by a debt collector.

I called Sky and complained. Slightly bewildered off-shore operative, seemingly thinking I needed to pay the bill for april, when I have a letter stating that the service stopped mid march. After a long call, going over the same ground, he 'raised a complaint' for me, and then, tried to get me to sign up to Sky again. Unbelievable.

Is this just me being unlucky, has anyone else had similar experiences? Or more worryingly, do they just try this on, try and scare people with debt collectors hoping that they dont remember / haven't kept the documentation, and pay up?

Cheers,

Derek