Vodafone porting not working

mightymicky

Vodafone's number porting has not been working since last week. If you are about to buy a Vodafone contract and want to port your old number I would wait. At present I am paying two contracts because of this and will be asking for compensation when it is resolved.

SteveHenshaw

Do you mean porting to Vodafone or porting away from Vodafone? I ported from Vodafone to 02 about 10 days ago with no issues.

*Ah just re-read, you mean porting to Vodafone. Apologies.

RevTheory

mightymicky wrote: »

Vodafone's number porting has not been working since last week. If you are about to buy a Vodafone contract and want to port your old number I would wait. At present I am paying two contracts because of this and will be asking for compensation when it is resolved.

Vodafone have had issues since the 27th when there systems went down. I have been trying to port my number and my wife to vf since last Sunday with no joy til yesterday I rung them and the porting team did it so waiting to see if it ports today.

I'm going from Three and wife is o2

Vodafone

Hi mightymicky,

Thanks for making me aware of your concerns.

If you're still in need of help with things, could you email me with your details via the link in our profile here?

All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me could you also quote the code WRT135 - MSE in the subject line?

Once sent you'll receive an automated reply with a reference number. So I can make sure I've got it could you update the thread with this and I'll get back to you as soon as possible?

RevTheory,

It's good to see that things are nearly resolved for you.

In the event that you need any further help, could you also email me as per the contact details above?

Kind regards,

Lee

Web Relations

Vodafone UK