We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Windows wont start up on laptop Help please
Comments
-
I shut down from safe mode but it Still wont load windows, there is a company nearby who will take a look and if its the hard drive will replace it for 90 quid so i think I will drop the laptop in tomorrow for them to ate a look
£90 you don't need to spend.
jumping the gun taking it to a shop and assuming hd failure. if it starts in safe mode, it's unlikely to be a hd failure
if you dont need any data on it, factory restore using acer erecovery (speedup sticky above), one keypress at boot and walk away.
if you do need data from it, see bottom of speedup sticky on how to recover data, then factory restore it.
if the hd is really failing, something that is not at all sure from your symptoms, a new one costs £45 and five minutes effort.!!
> . !!!! ----> .0 -
Thank you all for your help I took it in and they run a diagnostic on it and found the AVG anti virus had corrupted something preventing the windows staring up so they removed it gave it a clean up and now it's working just fineBig Thanks to all who post on the comps board0
-
...and how much did they charge for this, if you don't mind sharing??......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple
0 -
You have not said if they have put a new ant-virus product on.
If not you need to do so ASAP.0 -
Which AV did they install?0
-
Hi yes they have put a new antivirus on and they charged £25
not too shabby then
some places would charge £40 or more for the half-hour it would take..... ......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple0 -
Its called malware bytesBig Thanks to all who post on the comps board0
-
Its called malware bytes
mbam isn't an antivirus program, it works alongside your av. Go her and download & install avast:-
http://www.filehippo.com/download_avast_antivirus/......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple0 -
Ignore any big green buttons during the install and registration processes tempting you to upgrade to the Pro version of Avast. Stick with the grey buttons for the free version. 0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.9K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.5K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards