End of contract with Vodafone, how to get the most from their retention department?

Simon_B_2

I've asked to cancel my contract some time ago and am now having seconds thoughts about it.
I only really need about 75mins of calls and 100 texts a month.
I've just called their retention department and been offered £20 a month with the first 6 months being only £10 a month, i.e equal to £15 a month across a 18 month contract.
Has anyone done any better or know of better deals that i can use against this?
I'm not to bothered about a the type of phone really just about keeping the costs down.

sockospice

Put it in writing to cancel. You'll get a phone call from retentions soon after. I got 75 mins and 100 texts for £9 a month and a new phone.

Simon_B_2

Thanks when the new one turns up i'll give them a call to see what can be done, as theres a 14 day return policy.

Which network was that with and what sort of phone? I've opped for the nokia 5500 which is fairly low spec these days but suits me fine.

cheers
:money:

sockospice

Vodafone, and I got a Samsung z540. This was last September.

Simon_B_2

Many thanks when the phone turns up i'll be asking to send it back unless the price is dropped and will see what will happen

Was the £9 for the entire length of the contract and was it 18months, sorry sounds like a very good deal almost to good to be true

sockospice

12 month contract, all at £9. I've been with them for 5 years now though so that was a useful bargaining tool.

Simon_B_2

In the end managed 6 months half price line rental on a 12 month contract of £20 for 200mins 200texts and a free Nokia 5500

So fairly pleased with that :T