Distance Selling Regulations & Daily Deals

arbroath_lass

I'm not sure if this is the right board but I'll start here anyway.


I've probably been a bit stupid/inattentive but I can't see the page I originally bought from.


I ordered these knives from KGB thinking they were ceramic but (as mentioned once only) they are "ceramic-coated". I ordered at the start of January and that's them just been delivered and I realise they are not what I wanted.


http://www.kgbdeals.co.uk/national/deals/238843/swiss-line-ceramic-knife-set---seleccion-de-producto---national


Does anyone know if DSRs would apply in this instance? I bought direct from KGB but they were sent from a supplier. If DSRs do apply who should I contact?


If not I'll just have to keep them, I suppose, but I wouldn't say they were a bargain :rotfl:

terra_ferma

arbroath_lass wrote: »

I'm not sure if this is the right board but I'll start here anyway.


I've probably been a bit stupid/inattentive but I can't see the page I originally bought from.


I ordered these knives from KGB thinking they were ceramic but (as mentioned once only) they are "ceramic-coated". I ordered at the start of January and that's them just been delivered and I realise they are not what I wanted.


http://www.kgbdeals.co.uk/national/deals/238843/swiss-line-ceramic-knife-set---seleccion-de-producto---national


Does anyone know if DSRs would apply in this instance? I bought direct from KGB but they were sent from a supplier. If DSRs do apply who should I contact?


If not I'll just have to keep them, I suppose, but I wouldn't say they were a bargain :rotfl:

looks like you can return the knives, within 7 days from receiving them, but will have to pay postage to Spain:
http://www.selecciondeproducto.com/index.php?id_cms=3&controller=cms

PS With them being abroad you may have a hard time to enforce it though, if they drag their feet

arbroath_lass

terra_ferma wrote: »

looks like you can return the knives, within 7 days from receiving them, but will have to pay postage to Spain:
http://www.selecciondeproducto.com/index.php?id_cms=3&controller=cms

PS With them being abroad you may have a hard time to enforce it though, if they drag their feet

Thank you, that was what I thought. I wondered if it made a difference that I'd paid KGB. I'll give it a miss. Lesson learned (probably not :rotfl:)