is it just me - Post office counter staff

techspec

paye wrote: »

Just tell them that their a couple dildos inside. I'm Sure they will stop asking the question after as they will be to embarrassed.

Probably just ask if they contain batteries :rotfl:

adandem

They never ask me, just the value. The staff however are consistently rude and bad mannered, some sit with their phones and drink coffee whilst serving. Years ago it was a real privilege to get a job with the post office.

NBLondon

custardy wrote: »

So explain the scenario you see where the staff member sees an opportunity to sell insurance? (for example)
This is a company trying to generate income

When the customer has asked for vehicle licencing forms -maybe they are interested in car insurance too? When they have bought foreign currency, so they also need travel insurance?

I don't object to them trying to generate more income by offering a related service. Nor to them asking "is there anything else you need today?" I object to them continuing to do so after I've said "No - just these packages".

Soapy955

I needed to send a perfume that I had sold on eBay. The lady at the Post Office asked me if it was in its original box. It was a limited edition from Lush and didn't have an original box as they weren't in a box when sold by Lush. The lady wouldn't take this as a valid reason for not having a box and so said they couldn't accept it! When I checked their guidelines on the website it said "Original packaging" which mine was in.... just the bottle, but she was adamant it HAD to be in an original BOX!! I ended up taking it to another Post Office and told them it was in its original packaging and they accepted it! I had wrapped it well and put it in a brand new mailing box so didn't see why the first lady was being so awkward!

miss-scrimpy

I find this annoying too however I will find it funny tomorrow when I have to post a parcel tomorrow.

It is my rescued hedgehogs poo sample to be sent to a rescue centre to be examined! Ha Ha. Can not wait to see the counter assistants face :O

custardy

miss-scrimpy wrote: »

I find this annoying too however I will find it funny tomorrow when I have to post a parcel tomorrow.

It is my rescued hedgehogs poo sample to be sent to a rescue centre to be examined! Ha Ha. Can not wait to see the counter assistants face :O

Hope the packaging meets P650

http://www.izvg.co.uk/regulations.pdf

Fzzzbucks

I used to work for the post office in a crown office. There are a couple of reasons why staff would ask what is in a parcel. Firstly for restricted items in the UK and abroad. Some countries have VERY strict guidelines such as Australia that bans all sorts for no real reason. These restricted items are listed on the tills in the post office so staff can't make a mistake.

The other reason would be to determine if there is an expensive item being posted, say for example an iPad or something else of value. If you sent an item by standard post the item would only be insured to £60 (100 x 1st class stamp value). If the item was to go missing in the post you wouldn't be able to claim back the value of the item because you under-insured it. Special Delivery or ParcelForce would be a better option for more expensive items, hence why staff ask what you've put in the parcel, not to be nosy.

custardy

Fzzzbucks wrote: »

I used to work for the post office in a crown office. There are a couple of reasons why staff would ask what is in a parcel. Firstly for restricted items in the UK and abroad. Some countries have VERY strict guidelines such as Australia that bans all sorts for no real reason. These restricted items are listed on the tills in the post office so staff can't make a mistake.

The other reason would be to determine if there is an expensive item being posted, say for example an iPad or something else of value. If you sent an item by standard post the item would only be insured to £60 (100 x 1st class stamp value). If the item was to go missing in the post you wouldn't be able to claim back the value of the item because you under-insured it. Special Delivery or ParcelForce would be a better option for more expensive items, hence why staff ask what you've put in the parcel, not to be nosy.

Times have changed
it is £20 now
£50 with Signed for

Fzzzbucks

custardy wrote: »

Times have changed
it is £20 now
£50 with Signed for

Oooh thanks for that Custardy I didn't know that. More reason to tell them what's in the parcel I guess, as annoying as it can be for customers.