We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Switching Nightmare
Comments
-
I agreed to switch over to Scottish Power after being cold called. However when the contract arrived it showed I would be paying more for my gas and electric (nearly £30 pcm). I cancelled the agreement within the 7 days of receiving it on the 21st December and didn't hear anything more until 10th January when they sent me an email saying the switch would soon be complete.
After trying countless times to ring I finally got though to a operator who told me I would be called back the next day at 6pm this call never happened. I have sent quite a few emails and am only met with an automated response and earlier this week I wrote a letter and copied in some of the correspondence. I'm at my wits end about it as I have now had another email from them saying they have sent me a bill to my online account (which I have not logged into as I have made it quite clear to them I dont' want to use their services)
Does anybody have any idea how I can proceed with a company that ignores its customers? Thank you0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards