How to cancel Three and O2 contract?

best025

Hello everyone.Please help me out. I've got mobile phone contract with Three and O2 and they are almost finish. I really need to cancel them by the time they are finish. Please tell me how can i cancel them and how early should to do it?
thank you

MatthewN

It might be best to just give them a quick call and ask how long before you need to cancel them. If it's 30 days then I would give them the 30 days notice, let the last payment go out and cancel the direct debit.

Apex_2

Call up and they will make you a offer, if your not happy then decline

If O2 Online either request a pac or give 30 days verbal notice over the phone

If O2 Offline either request a pac or get the dix address from them and send in your 30 days notice

as for 3 not a clue.

ps only get the pac if you intend to move the number to payg

thor

What's the differemce between O2 online & offline?

Apex_2

As the name sugests Thor, o2 online is done through the website and o2 offline is the highstreet

Apex_2

thor wrote: »

So would an O2 contract picked up via an online retailer such as mobileshop be classed as online or offline? I would expect it to be online but I remember reading somewhere that it is offline. Also which are the better for value?

I would have been able to tell you if i stilled work for them.

Do you get a paper bill, if so = offline

Both offer good value, neither is better then the other.

thor

That would mean I am an offliner.

Mobile_Mole

thor wrote: »

So would an O2 contract picked up via an online retailer such as mobileshop be classed as online or offline?

Offline. O2 Online is only available direct from O2.

thor wrote: »

Also which are the better for value?

O2 Online offer more value for money as the tariffs usually have greater monthly allowances than the offline equivalents.

If however you are comparing an online contract with an offline contract from a dealer then the latter will usually represent better value.