MBNA 'additional payment' Problem

Daldermandesign

Hello

First time poster longtime lurker in need of a little advise please

I have an MBNA card which I have been making additional payments to as well as the minimum. I was looking to pay a little more when I made the following discovery.

Every time I make an additional payment, they reduce the amount taken for the minium payment.

For example:
If my min charge is £100 and I pay £50, then come month end they only take £50 meaning I only ever pay the minium.
How do I over pay?

If I paid £110 would they take nothing as the min payment?

Im so confused and disappointed as I thought I had been doing so well with over payments only to find I have overpaid nothing

Many thanks in advance

Vortigern

Make your overpayment after they take the minimum and before your next statement date.

Daldermandesign

Vortigern wrote: »

Make your overpayment after they take the minimum and before your next statement date.

Thanks, any idea how I find out when this window is?

lottie3000

I think all card providers do this. Just pay exactly what you would like to pay, if this is over the minimum then they wont take any DD out. Check with MBNA and they'll explain it to you.

Vortigern

Daldermandesign wrote: »

Thanks, any idea how I find out when this window is?

Read your statement?

Daldermandesign

Got it, thanks

Daldermandesign

Vortigern wrote: »

Read your statement?

no statements, paperless (not through choice)

YorkshireBoy

Daldermandesign wrote: »

Thanks, any idea how I find out when this window is?

Your statement is produced on (roughly) the same date each month. Your DD is taken on (roughly) the same date each month.


So when you see the DD leave your account, make your additional payment then.


Easy?


Have to say though, that I'm surprised they operate like this for you because all my MBNA paperwork, and the FAQ on their website, says that no matter how much extra you pay after your statement is produced, they'll still take whatever the statement minimum payment DD states.


I am further surprised by this...

Im so confused and disappointed as I thought I had been doing so well with over payments only to find I have overpaid nothing

...as this would imply you're not checking either your bank statements or credit card statements for an extended period. That's poor management on your part, but I'm sure you'll be making changes in that area from now on?

YorkshireBoy

Daldermandesign wrote: »

no statements, paperless (not through choice)

No excuse. Check your emails and log on to your online area (at least once per month)!

Cash_Flow

Daldermandesign wrote: »

no statements, paperless (not through choice)

Online statement.

Daldermandesign

Thanks everybody