ii SIPP transfers

ss53

Twice over the last two days I tried to set up an ii account with a view to transferring across my HL SIPP. On each occasion, today almost at the first step), I have hit system error telling me to phone them. I'm starting to have second thoughts as to whether this is the right place to be moving to. Have I jut been unlucky or is anyone else experiencing this type of issue?

ss53

Well I tried again this morning from a different PC and I get the same system error (After completing person details screen). So back to the research to see which is the next best alternative.

Freecall

I completed the online application on Thursday, the account was activated on Friday and received paperwork through the post on Saturday.

Note that I did already have an ISA account with ii so this may have made things simpler.

Linton

ss53 wrote: »

Well I tried again this morning from a different PC and I get the same system error (After completing person details screen). So back to the research to see which is the next best alternative.

Why dont you try ringing them? I have always found them helpful.

aldershot

daft Q...how much do in specie transfers cost from HL to iii today? Is it £75 for the whole portfolio or is that only to transfer in cash? I need to move 4 low cost fund accounts and I'd rather not cash out and in if I can avoid it.

ss53

Linton - to be honest my concern is that if the site has issues in accepting new accounts (ie before they have your business) then how reliable will it be afterwards.

westy22

aldershot wrote: »

daft Q...how much do in specie transfers cost from HL to iii today? Is it £75 for the whole portfolio or is that only to transfer in cash? I need to move 4 low cost fund accounts and I'd rather not cash out and in if I can avoid it.

£75 for an entire SIPP portfolio whatever it contains. £25 per line of stock for ISAs and F&S accounts. Prices until 1 Jun 14 AFAIK.

Linton

ss53 wrote: »

Linton - to be honest my concern is that if the site has issues in accepting new accounts (ie before they have your business) then how reliable will it be afterwards.

Ringing them gives you a chance to test their helpdesk service.

As a very satisfied iii user I havent seen any problems for some years.

ss53

Thanks Linton. It sounds like this may be a blip then so I will try the help desk.

ss53

Rang help desk - explained the error given when setting up account. Left name and number and they said they would have someone call me. Two and a half days later no call yet.

Yorkshirebornandbred

I suspect Interactive Investor are being overrun by the herds of Hargreaves Lansdown investors shifting there large portfolios across. I have just joined them and I am willing to give them a bit of extra rope until the hiatus settles down. So far they have been very responsive I have reduced my expectations slightly as I imagine they are very busy all of a sudden.