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MSE EE mobile broadband deal November no voucher

In November I signed up for a MSE special offer linking in to EE for mobile broadband for £11 a month. 1st month free and an Amazon Voucher for £11 after 1st month's payment.

So far I have not received my Amazon voucher and whilst sorting out an overcharge on the same account yesterday I asked EE how long it took. They tell me it's nothing to do with them and comes via MSE.... Can anyone enlighten me please

Comments

  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Have a look here. Is it the same one? I'm unsure as you mention mobile broadband and EE. I'm sure it was a mobile SIM only contract with T-Mobile?

    https://forums.moneysavingexpert.com/discussion/4814522

    If it is the same one, you have to wait 3 months for the voucher. A lot of confirmation emails seems to have gone to junk folders.
  • ST2020
    ST2020 Posts: 9 Forumite
    Thanks for the link. It isn't the same offer this was EE mobile broadband. But as the other is part of EE too I suspect I'll have the same problems, I never saw anything about registration for voucher though.
  • Hi

    I work for the company who are setting up these vouchers.

    Are you still having issues?

    If so please contact eevouchers@affiliatewindow.com

    Thanks
  • 90Ninety
    90Ninety Posts: 57 Forumite
    Tenth Anniversary 10 Posts Name Dropper Combo Breaker
    I have tried emailing the email you have supplied , but have not had any response , perhaps the email has ended up as spam or junk

    Do you have another email or contact for eevouchers ?

    Would be appreciated
  • Kalidog
    Kalidog Posts: 7 Forumite
    Tenth Anniversary First Post Combo Breaker
    Used MSE Amazon Voucher code to order Services from EE in May.
    EE messed up and cancelled my order. I had registered to receive the voucher and had confirmation back. However when EE re-instated my order they did not put through that I was paying for the year line rental nor did they note the Voucher. Finally services were due to be put on June 18th but again delayed. I was told I could claim the Voucher on the EE Website. Having tried this there is NO Amazon Voucher as a choice.
    I have been told to complain to eevoucher@affiliate. Do you reckon I will get anywhere??
    Kalidog
  • EE
    EE Posts: 305 Organisation Representative
    Hi All

    Sorry to hear you have had issues with vouchers we are supplying.

    If you are having any further issues, or still havent received your vouchers please contact eevouchers@affiliatewindow.com, with the offer, your order reference and order date. We have a team behind this address so no queries will be missed.

    Again we apologise for the delay
    Thank you
    Jade- Representing EE
    Official Company Representative
    I am the official company representative of EE. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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