..

dacouch

starlight94 wrote: »

Thankyou to the people that were helpful

It seems so complicated and its making me anxious just thinking about doing anything so im just going to leave it

If you're a member of a union they may take on the case or if you have home insurance with legal cover they may also take on the case (Both assuming they feel you have a case).

Alternatively give a no win no fee solicitor a call, they will likely take a percentage out of your injury compensation. They can assess whether or not you have a case or not and if they think you have take it on.

Are you still employed by the employer?

starlight94

dacouch wrote: »

If you're a member of a union they may take on the case or if you have home insurance with legal cover they may also take on the case (Both assuming they feel you have a case).

Alternatively give a no win no fee solicitor a call, they will likely take a percentage out of your injury compensation. They can assess whether or not you have a case or not and if they think you have take it on.

Are you still employed by the employer?

Thankyou, I will do that.

Yes I am still employed by them

Savvy_Sue

Have the wonky handrail and dud light bulb been reported in the way in which they need to be? Do you know what the system is for that?

If I had £1 for every time I find out about a maintenance job which needs to be dealt with other than in the way it should be, I'd be able to retire ...

It's quite simple at our place, if you notice that something needs to be done, you email me, and I sort it. If you also write it in my maintenance file, that's almost as good but only if you tell me you've put it in there.

If you're all going up and down the stairs thinking "someone should fix this lightbulb / wonky handrail" and no-one's reported it to whoever does the maintenance (or gets it done) then that's part of the problem.

marybelle01

starlight94 wrote: »

- Did I mention training for walking up and down stairs? I mean that I haven't been trained so I should not be left alone for a start..

Seriously? You haven't been trained to walk up and down stairs on your own? My six year old nephew has mastered that skill.

Yorkie1

marybelle01 wrote: »

Seriously? You haven't been trained to walk up and down stairs on your own? My six year old nephew has mastered that skill.

This is unnecessarily obtuse or perhaps you're just trying to put words into the OP's mouth.

Of course OP isn't saying - anywhere - that s/he hasn't been trained in walking up stairs.

S/he has said that s/he shouldn't have been doing a shift on their own as they have received no training in that role.

marybelle01

Yorkie1 wrote: »

This is unnecessarily obtuse or perhaps you're just trying to put words into the OP's mouth.

Of course OP isn't saying - anywhere - that s/he hasn't been trained in walking up stairs.

S/he has said that s/he shouldn't have been doing a shift on their own as they have received no training in that role.

Actually, sorry, but that is exactly what the OP is saying. There is no evidence at all to suggest that the OP shouldn't have been able to cope with the demands of their work pattern - three clients to a shift is not uncommon. The OP hasn't presented any evidence that the shift was unlawfully understaffed. Beyond that, they used stairs with too much stuff in their hands. And it appears knew of risks they didn't report.

sensibleadvice

Yorkie1 wrote: »

This is unnecessarily obtuse or perhaps you're just trying to put words into the OP's mouth.

Of course OP isn't saying - anywhere - that s/he hasn't been trained in walking up stairs.

S/he has said that s/he shouldn't have been doing a shift on their own as they have received no training in that role.

She has said 'she managed to fall downstairs', which is what caused the injury, which is what they're asking if they can claim for.

What training in the role could have prevented the incident?

DaveTheMus

starlight94 wrote: »

Just to add, I was never given any health and safety training or manual handling or anything off this company, if that makes any difference!

I don't think teaching you how to walk down stairs properly is something they would offer in any 'training'

theoretica

I am sure that being tired, frazzled and rushed contributed to the fall. However, I assume that seeking compensation for being dangerously tired and rushed would have a very high level of proof needed.

dickydonkin

DaveTheMus wrote: »

I don't think teaching you how to walk down stairs properly is something they would offer in any 'training'

Perhaps not - but maybe there should have been some basic manual handling training at least.

Every accident will have an immediate and underlying cause - in many cases (particularly with more serious accidents) there may be many safety/procedural failings.

The majority of posters are focusing too much on the immediate cause of the injury (falling down the stairs) where some of the more sensible contributors have alluded to other factors such as workload, lighting, condition of footwear, state of stairs/handrails etc.

Another consideration is that the OP was technically a 'lone worker' - a young and relatively inexperienced one at that.

What would be the consequenses if the OP had been incapacitated or worse -Not just for the OP but also the residents who she was responsible for?

I certainly couldn't offer a definitive cause of the accident without investigationg ALL the circumstances and what policies and procedures are (or are not) in place.

Let's not be too judgemental on the OP - It is unwise to assume how or why an accident has occurred until all the facts can be digested during the course of an investigation and posts like the one below are just unhelpful!

Originally Posted by !!!!!!
Is there specific training for walking up and down stairs?