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elsien

Lone working with 3 tenants is not unusual, and is not bad practice if staffing levels vs tenants needs have been properly assessed. I have worked in services with one staff to 4 tenants and it has been fine.
Nor is doing 2 sleep-ins in 3 days. In care, compensatory rest applies, so you would need to look at your shift pattern over a couple of weeks to get a proper picture. If you felt it was too much, or that a higher staffing level was needed did you raise your concerns with your manager. How long a gap was there between finishing one shift and starting the next? Did you have to get up to assist anyone during your sleep in and if so what time and for how long? Generally the sleep in is just that, so not much different to being in bed at home. If you did have to get up, what is the policy if you are too tired to work safely the next day. Did you tell anyone you were too tired to work safely?
Does the service have a lone working policy and what does it say?
From what you have said so far, unless your organisation has ignored staffing assessments or they haven't fitted the compensatory rest in, you have no case.

Rushing downstairs with an armful of stuff is down to you, not your employer.

Edit - although the lack of training could be an issue in some circumstances , I'm not sure how you could prove in this particular case that it directly contributed to your accident?

Tiddlywinks

YOU chose to walk downstairs with loads of stuff why is that your employer's fault?

Really... why do you think anyone else is to blame for the accident?

elsien

Plus saying 2 sleep ins in 3 days sounds bad when you say it like that. But if you do eg a 4-10, sleep, 8-4, then come back at 4 the following day for another shift and sleep in, that's actually 24 hours between shifts. Which is ok.

Savvy_Sue

!!!!!! wrote: »

Is there specific training for walking up and down stairs?

I don't know, but one of my colleagues has put a sign up telling us to take care, hold the handrail, put the light on etc.

Given that some of my colleagues wear flip-flops in summer, and others heels so high I couldn't walk on the level, never mind up and down stairs, I'd want to know what sort of shoes the OP was wearing, and whether they were in good repair. The fact that the sole was ripped off indicates either that they were not, and / or that there was a trip hazard of some kind on which they caught.

Torry_Quine

elsien wrote: »

Plus saying 2 sleep ins in 3 days sounds bad when you say it like that. But if you do eg a 4-10, sleep, 8-4, then come back at 4 the following day for another shift and sleep in, that's actually 24 hours between shifts. Which is ok.

That's the kind of pattern my cousin can work and while tiring it's part of the job.

starlight94

--EDITED--


Thankyou for the help

starlight94

Savvy_Sue wrote: »

I don't know, but one of my colleagues has put a sign up telling us to take care, hold the handrail, put the light on etc.

Given that some of my colleagues wear flip-flops in summer, and others heels so high I couldn't walk on the level, never mind up and down stairs, I'd want to know what sort of shoes the OP was wearing, and whether they were in good repair. The fact that the sole was ripped off indicates either that they were not, and / or that there was a trip hazard of some kind on which they caught.

I was just wearing winter boots, no heel and zip up like up to my knee. I had only bought them the week before and they weren't cheap so were jn a good condition.

jacques_chirac

But surely you were not holding on to the handrail anyway, as your hands were full?

starlight94

jacques_chirac wrote: »

But surely you were not holding on to the handrail anyway, as your hands were full?

I know, I was just answering someones question..

starlight94

Thankyou to the people that were helpful

It seems so complicated and its making me anxious just thinking about doing anything so im just going to leave it