Word 2007 keeps crashing constantly

indierocker85

NiftyDigits wrote: »

Brand name and model number? Amount of RAM installed?

Dell inspiron 1545 3gb of ram

indierocker85

Laz123 wrote: »

Try this (it won't do any harm):


Click on Start>Search>All Files & Folders and type normal.dot into the "Name or Partial Name:" field. (Typing normal.dot will also find normal.dotm in Word 2007 and Word 2010).

Next click on Advanced Options and be sure that Search System Folders and Search Subfolders are checked, along with Search Hidden Files & Folders.

Also, the "Look In:" field should be set to your main hard drive (usually Local Disk C:) rather than to an individual folder, such as "My Documents."

It's not uncommon to find multiple copies of normal.dot, so wait till the search has finished before deleting anything. When all the files have appeared they can be deleted by left-clicking them and pressing your DELETE key. Alternatively, you can select them and click the toolbar's red X. Or you can right-click them and choose DELETE on the popup menu.

Please note that normal.dot can not be deleted if any Word documents are open. Word must be closed in order to perform this action. After all copies of normal.dot have been purged you can reopen Word, which will go looking for the file. When it isn't found the program will simply recreate it with all of Word's original settings.

I tried this, but it simply listed a load of my documents

indierocker85

macman wrote: »

Rather than messing around any more, why not do a clean install of Word 2007? Nothing to lose.

I have no clue where the cd is

indierocker85

WTFH wrote: »

Rather than inserting a picture, what happens when you just type text?

Nothining initially, but if you try and print or save it, it then crashes

Johnmcl7

The first step I'd recommend if you haven't already is clearing out all the temp files as I find they're frequently the cause of crashes with Microsoft Office if they've been allowed to build up for a while.

It's also worth checking the normal.dot file (this is the template Word uses to create a new document) as recommended above, it doesn't like a usual issue with it but I've seen it cause some odd issues before.

John

NiftyDigits

indierocker85 wrote: »

Dell inspiron 1545 3gb of ram

Have you installed the latest BIOS?

sparkyspark

Quote:
Originally Posted by macman
Rather than messing around any more, why not do a clean install of Word 2007? Nothing to lose.
I have no clue where the cd is

You can re-download Office 2007, Microsoft have put up the actual install media here, so select your proper version and download it http://www.microsoft.com/office/downloads/