Moving house, what should i do about sky?

guzzbuzz

Hi, i have been with sky for nearly 20 years but now i am moving house. Should i call sky to see if they will offer me a good deal or do you think i should cancel it and get a new connection as a new customer in the new house?

What will get me the best deal?

MataNui

Assuming you are out of minimum term phone them and ask. As a new customer you can easily negotiate a 50% discount for the 12 months (web chat is good for this). I would guess that as a new connection that is the best you will get. Normally you have to pay them if you move house so giving notice then getting a new connection might be best. Its worth phoning though.

guzzbuzz

MataNui wrote: »

Assuming you are out of minimum term phone them and ask. As a new customer you can easily negotiate a 50% discount for the 12 months (web chat is good for this). I would guess that as a new connection that is the best you will get. Normally you have to pay them if you move house so giving notice then getting a new connection might be best. Its worth phoning though.

Yea i am out of minimum term, im going to call them now and see what they offer me as an existing customer looking to move house.

The new house already has a sky dish installed so its not like they will have to do much work?

Steven328

I'm also moving house soon. Gave them My cancellation order as They require exactly 31 Days notice . Don't want the person moving in to continue using My Sky Tv and phone line at My Exspense !
Have missed two calls from their Winback team with some form of offers I think . Tried to contact them direct via Sky customer team but they have no access to Winback team as they are a separate external team.
So will just sit tight and wait for call ! Worse scenario is that I register as a new customer via Quidco . Get a good deal and a new box as well.
I Would call them up to see what they offer You and if you don't like it to cancel ! They will call you back !!