Ie appcrash

Martuk67

Hi guys when I open Internet Explorer on my pc keep getting a message saying internet explorer has stopped working then I click check online for a solution but it just keeps going round in circles like that without working. It seems to work okay when in private but obviously something is wrong but don't know what.
Any help would be much appreciated guys , thanks .


This is the log I get when I click view problem details









Problem signature:






Problem Event Name: APPCRASH


Application Name: IEXPLORE.EXE


Application Version: 11.0.9600.16428


Application Timestamp: 525b664c


Fault Module Name: aswWebRepIE.dll


Fault Module Version: 9.0.2011.70


Fault Module Timestamp: 52af2632


Exception Code: c0000005


Exception Offset: 000129c2


OS Version: 6.1.7601.2.1.0.768.3


Locale ID: 2057


Additional Information 1: fef8


Additional Information 2: fef85700e7a791958ca954871e366109


Additional Information 3: df18


Additional Information 4: df18a29a3985da159278d72531a2da62


Read our privacy statement online:






http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409



If the online privacy statement is not available, please read our privacy statement offline:


C:\Windows\system32\en-US\erofflps.txt

WTFH

Is it on all we pages or just one?

Do you get the same issue with other browsers such as Firefox or Chrome?

waddler_8

Avast's webrep add-on. Disable it.

http://windows.microsoft.com/en-gb/internet-explorer/manage-add-ons#ie=ie-11

Sooler

Stop using Internet Explorer

Martuk67

WTFH I have only tried a few pages tbh but seems to happen on the almost every one.
Haven't tried chrome or Firefox on this PC.

Waddler 8 OK thanks will try that mate

closed

disabling the addon should workaround it,

or make sure avast is updated, if it continues, try cleaning temp files with ccleaner, reset ie to defaults under tools, internet options, advanced, and reinstalling avast

ewan_c

I've been getting the same the past few days with both IE9 and Safari. Am going to try the Avast suggestion above as I recently installed it after my AVG subscription ran out.

Martuk67

Closed thanks will try the add-on, Avast is on automatic updates,
Have used ccleaner before but only under help from here , afraid of deleting something I shouldn't !
Thanks for the reset tip too

closed

ccleaner just deletes temp files (untick the log file option before cleaning), you don't need to use the registry cleaner option

Martuk67

Hi Guys have tried to disable the avast webrep one but cannot find it .
There are four Avast ones but two 32bit ones and two 64 bit ones but cant see the webrep one at all any ideas guys ?

waddler_8

Do you see an add-on named "avast! Online Security"