Norton 360 automatic renewal

I just received an email advising me that they had automatically renewed my subscription due to expire on 3rd February The cost was £64 99 and I was annoyed that they had processed this without my authority. I went online and got them to cancel it I was offered a 40% reduction and an extension to 18 months I am now wondering if this was a good deal or not There seems to be other Norton at lower prices but the 360 seems to be expensive when I go to princerunners Wondering if I should go back to them and accept the deal which they offered me/? I am unsure of what the difference between the different packages offered by Norton I need one which will do my laptop and desktop. Advice would be appreciated. Sue
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Comments

  • bod1467
    bod1467 Posts: 15,214 Forumite
    Option 1 - Pay the renewal (bad idea - WAY too expensive)

    Option 2 - Find (buy) a license code online and use that (much cheaper than 1)

    Option 3 - Ditch Norton and go for a free alternative (e.g. Avast, AVG etc with Windows firewall and Malwarebytes Antimalware for occasional scans)

    I would (and have) gone with 3. :)
  • mart44
    mart44 Posts: 219 Forumite
    Part of the Furniture 100 Posts
    Shop around but Amazon or PC World often seems as good a place to buy Norton products as any. No need to install the disk. Just enter the key number that comes with it into the existing installation.
    Error! - Keyboard not attached. Press any key to continue.
  • ifstar
    ifstar Posts: 489 Forumite
    Part of the Furniture 100 Posts
    bod1467 wrote: »
    Option 3 - Ditch Norton and go for a free alternative (e.g. Avast, AVG etc with Windows firewall and Malwarebytes Antimalware for occasional scans)

    I would (and have) gone with 3. :)



    Second this option - Avast/Malwarebyes combo is superior to Norton and free.
  • Kite2010
    Kite2010 Posts: 4,308 Forumite
    Part of the Furniture 1,000 Posts Home Insurance Hacker! Car Insurance Carver!
    It's cheaper to buy a new disc than it is to buy the renewal via Norton.
  • chunter
    chunter Posts: 2,011 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 20 January 2014 at 9:44AM
    As above, never ever buy the online renewal.
    I find the best way of stopping these sort of 'opt-out' money stealing scams is to 'lose the credit/debit card every 11 months or so.

    Watch out for Paypal too. They also have this subscription type set-up that companies can use.
    You can, however, go into your paypal account and delete these type of automatic renewals.
    http://www.shoutmeloud.com/paypal-how-to-cancel-automatic-renewal-of-subscriptions.html
    I would recommend everybody checks their paypal account every few months to make sure they haven't allowed these through.

    As for anti-virus:
    Play or Amazon will get you a cheap paid-for package.

    EDIT: Oh, installed Kaspersky Internet Security on a few pcs last week using a brand new (from Play.com) KIS 2012 (5 user) activation code. Just download the trial version of the 2014 KIS from the Kaspersky website and update license with 2012 code.
  • Weird_Nev
    Weird_Nev Posts: 1,383 Forumite
    Avast is my prefence. Free, simple and it works.

    Don't pay for antivirus. There is simply no need with good free alternatives available.
  • I purchased Norton 360 from Curry's online for £18 a few weeks ago. It allows for installation on three computers. When the subscription runs out I will be looking for another cheap deal. They wont be able to renew me automatically because I do not give them my personal details.
  • Susan1942
    Susan1942 Posts: 1,460 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thank you for that I was in Currys this week a problem with a printer and looked at their packs There seemed to be several but the 360 package seems much more expensive I will have another look Thanks again
    Sue
  • closed
    closed Posts: 10,886 Forumite
    absolutely no need to pay for antivirus software

    free, and just as good.

    http://www.filehippo.com/download_avast_antivirus/
    !!
    > . !!!! ----> .
  • Susan1942
    Susan1942 Posts: 1,460 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thanks for that

    Sue
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