Problems with new laptop....

CDaniels1987

I just got a Lenovo Y510p laptop, however I have tried a few games on there and it kept saying so and so stopped working, I have tried resetting windows 8, and its still doing the same, it even does it when I try and load up the Nvidia Control Panel, the latest graphics drivers are installed.

I have checked Device Manager and there are no corruptions for Hardware. I really don't want to go through the hassle of sending it back and waiting for another laptop unless I really have to as I need it for Uni.

Specs are:

Windows 8.1
Intel Core I7 4700m
12gb Ram
Nvidia GeForce 755 GTX 2gb
1TB HDD

So far the games I have tried are:

Roller Coaster Tycoon 3
Simcity 5
Day Z Standalone

And obviously its giving it me the stopped working error on the Nvidia Control Panel... I am actually at a loss.

Any ideas how to fix this? Really don't want to go through the hassle of having to send it back to Littlewoods, and wait for a replacement.

MandyAW92

From what you've described it sounds like you might have to send it back for repair/replacement

grumpycrab

CDaniels1987 wrote: »

"so and so stopped working

Tell us about "so and so" or are these just the programs you are trying to run? e.g. "Nvidia Control Panel stopped working"

CDaniels1987

The so and so part represents the program/game I gave tried running, i.e for the Nvidia Control Panel, it says the Nvidia Control Panel has stopped working, or for Simcity it says Simcity has stopped working.

Think I am going to have to send it back to be honest.

aerostar

Have you checked that the games are in fact compatible - first one rollercoaster is not !


http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Name=Roller%20Coaster%20Tycoon%203%20%3A%20Platinum%20CarlesNeo&vendor=Atari&Type=Software&tempOsid=Windows+8.1

Sim city - many versions are not compatible.

Day Z Standalone not listed in Windows 8.1 check


So the computer may not be a problem - it could be the games are not compatible.

CDaniels1987

aerostar wrote: »

Have you checked that the games are in fact compatible - first one rollercoaster is not !


http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Name=Roller%20Coaster%20Tycoon%203%20%3A%20Platinum%20CarlesNeo&vendor=Atari&Type=Software&tempOsid=Windows+8.1

Sim city - many versions are not compatible.

Day Z Standalone not listed in Windows 8.1 check


So the computer may not be a problem - it could be the games are not compatible.

Yeah but the face that it happens on my Nvidia Control Panel as well?? I cannot even get to change any settings because it just comes up stopped working straight away.

Plus the exact same Simcity (From disk) worked on my old laptop which was also 8.1