Leaving HL without transfer charges

SnowMan

yatinsardana wrote: »

I wanted all of your opinion as to whether or not I should now mention that in addition "it appears that HL are precisely offering to waive exit charges for majority of the customers as long as they complain. People who do not do so, are having to pay their exit charges unfairly."

I would say include it.

Well done for taking the time to send this letter :T:beer:

le_loup

Agree with the others; include it.
Well done.

yatinsardana

Alright, thank you all for your help people! Got the letter ready and printed, shall post it tomorrow! Thank you!!

dutchism1958

Just a question of clarification......my wife and I hold one Vantage S&S ISA each,about 30K in each, one with 2 holdings and 17 in the other.I had read in one of the threads that HL could possibly charge exit fees for these HL specific products?.HL have agreed to waive all fees,transfer forms to ii sent and acknowledged by ii so now waiting for HL to confirm they have received request.My 1 month deadline is 20th April.My understanding was there should be no charges and that HL would transfer to ii as individual holdings,but the Vantage S&S ISA is obviously not available on ii!
Can anyone give me some clarification please.
Thanks.

bossymoo

It's the investments within the ISAs that will be transferred, rather than the ISA itself. So the 2 holdings and the 17. These will then be placed in the ii ISA providing they offer that particular fund / investment.

Hope that makes sense!

dutchism1958

Thanks Bossymoo, that's what I thought/hoped,good to get it confirmed in my mind:)

Doctor_Who

Well.......after 7 weeks things are starting to move :j

Every last penny of the cash balance in my HL S&S ISA has gone, and under "Transaction history" it says this has been sent to my II account by cheque. Not sure why HL had to use a cheque in the 21st century, but at least something is happening......it's taken long enough!

ztkr

For SIPP exits, BestInvest seems cheapest in many scenarios, but there is a sting in the tail: BestInvest has a hefty account exit fee of £150 - painful if you decide to transfer again in the future (there is also a transfer fee of £25 per holding).

Fortunately, that loses them my business, and seeing as HL is pretty competitive for SIPPs, I think I will probably stay with them for now.

le_loup

Doctor_Who wrote: »

Every last penny of the cash balance in my HL S&S ISA has gone, and under "Transaction history" it says this has been sent to my II account by cheque. Not sure why HL had to use a cheque in the 21st century, but at least something is happening......it's taken long enough!

Don't want to rain on your parade but my cheque was raised a week ago, III have not received it yet!
This system has got to change.

richyg

Agreed - this transfer fiasco is now looking more and more shocking.

Months to do - manual processes, cheques - the incorrect number of units being transferred, people saying advice not to do any transactions while it is occurring.

You don't get this with a two bit credit union or a small town building society.

These organisation are multi billion pound FTSE 100 companies !.

What the f** is going on - Regulator put down your newspaper and do something. :mad:

r.