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default date last payment ???
Comments
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Oh and dont take their word for it, check your credit files. it does sometimes take a couple of months to update. Maybe call them back and ask them for confirmation in writing. That way if they dont do as they said they would the CRA's should accept this letter and change it anyway.0
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Ok update
Now its 30th today and still not changed on experain rang CL Finance they said they have sent to Experian on 21st ,so ring Experian and yes we got it on 21st just not changed yet will be done in few days well 2 days more still not done ,was last updated on 29/12/13 so would of thought would of changed on the 29/01/14
rarr
I thought would be done asap and 1 know how long it takes0 -
Ok update
Now its 30th today and still not changed on experain rang CL Finance they said they have sent to Experian on 21st ,so ring Experian and yes we got it on 21st just not changed yet will be done in few days well 2 days more still not done ,was last updated on 29/12/13 so would of thought would of changed on the 29/01/14
rarr
I thought would be done asap and 1 know how long it takes
Hi Gaz$
Most companies will update account information with us on a monthly basis. When they send the monthly update through to us it will be checked for quality purposes before being entered on to our live systems. This can take sometimes take a few days and may be why you are not seeing the updated information on your report yet.
If you would like us to check this account for you [EMAIL="Uksocialsupport@experian.com"]email[/EMAIL] your details to me.
Regards Neil“Official Company Representative
I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen0 -
Many thanks for your help Neil I have sent
U over some details
Regards0 -
Hi Neil
Any news on your website problems yet
Still not amended
Regards0 -
Still no good Neil don't think il be paying 14.99 for this service
Seems a shambles by experian0 -
It's ok membership now cancelled il stick to £2
Report website not updated from 30th u received
Info on 21st not updated cannot reply to emails
NOT V GOOD SERVICE FOR £14.990
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