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Tesco.com Phoned To Say Wine To Heavy And Can't Deliver Today Or Tomorrow!!

13

Comments

  • Nicki
    Nicki Posts: 8,166 Forumite
    I got the Ocado offer too. The terms and conditions which apply are:

    1. don't pay if they don't deliver at all, only if they are late!
    2. don't pay if they "re-schedule" your delivery or cancel it
    3. don't pay if they substitute items (whether you accept the substitutes or not, only if they fail to deliver more than 2 with no substitutions)

    So not such a good offer after all, and one I won't be taking up, given how completely rubbish they were on the one and only occasion I tried to use them. Tesco on the other hand have been excellent
  • ckerrd
    ckerrd Posts: 2,641 Forumite
    what are the T&C for Tesco?

    "Order something and we will get round to delivering when we feel like it?"

    May not quite be worded like that.
    We all evolve - get on with it
  • tomwakefield
    tomwakefield Posts: 8,036 Forumite
    In accordance with THIS thread, please do not continue to post in this old thread.

    Thank you.
    Competition wins: Where's Wally Goody Bag, Club badge branded football, Nivea for Men Goody Bag
  • Outpost
    Outpost Posts: 1,720 Forumite
    In accordance with THIS thread, please do not continue to post in this old thread.
    No. :)>>>>>
    :cool:
  • bluebeary
    bluebeary Posts: 7,904 Forumite
    are they making excuses for really not actually having the wine in stock yet ?

    if your ordered on say monday, i can understand the vehicle being too heavy but then your wine should be the first thing put onto the lorry on tuesday so you get it the next day, not keep using the same excuse for several days
  • Barneysmom
    Barneysmom Posts: 10,136 Ambassador
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Surely it can't be as heavy as the 6 slabs of 24 tins of dog food I order?

    Something's afoot.
    I’m a Forum Ambassador and I support the Forum Team on the Old style MoneySaving boards.
     If you need any help on these boards, please let me know.
     Please report any posts you spot that are in breach of the Forum Rules by using the Report button, or by e-mailing forumteam@moneysavingexpert.com.
     All views are my own and not of MoneySavingExpert.com
  • shaun_from_Africa
    shaun_from_Africa Posts: 12,858 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    bluebeary wrote: »
    are they making excuses for really not actually having the wine in stock yet ?

    if your ordered on say monday, i can understand the vehicle being too heavy but then your wine should be the first thing put onto the lorry on tuesday so you get it the next day, not keep using the same excuse for several days

    They probably have the wine in stock now.
    Seeing as the problem occurred close to 4 years ago, they've had plenty of time to get some in!
  • Barneysmom
    Barneysmom Posts: 10,136 Ambassador
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    :rotfl::rotfl::rotfl::rotfl::rotfl:
    well spotted Shaun!
    I’m a Forum Ambassador and I support the Forum Team on the Old style MoneySaving boards.
     If you need any help on these boards, please let me know.
     Please report any posts you spot that are in breach of the Forum Rules by using the Report button, or by e-mailing forumteam@moneysavingexpert.com.
     All views are my own and not of MoneySavingExpert.com
  • shaun_from_Africa
    shaun_from_Africa Posts: 12,858 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I've been caught out by responding to old questions a couple of times myself. I normally read the posts without looking at the dates they were posted.
  • BillTrac
    BillTrac Posts: 1,869 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They probably have the wine in stock now.
    Seeing as the problem occurred close to 4 years ago, they've had plenty of time to get some in!

    maybe in stock after 4 years, but has it been delivered?...:rotfl:
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