O2 cooling off period

owenwill_2

Hi, first post here, hope someone can help!
I've just come to the end of an 18 month contract with O2 and decided to upgrade from my Moto V3, I rang O2 earlier today and they offered me the phone I wanted (Nokia 6300) at £20/ month with 100 texts but because I wanted to change to a 12 month contract they would only offer 25 free minutes, stupidly I agreed to this without much thought and that was that. However, having spoken to a freind who's more clued up on mobile matters he reckons I could have got much better deal, he said Dial a phone are offering same phone for £10/month with 200 texts and 200 minutes! What I would like to know is this, is it too late to cancel the O2 order now I have "done the deal" or do they have a cooling off period, I will of course ring them tomorrow to find this out but wondered if anyone on the forum had any experience in this, hopefully they will match the other deal, here's hoping! Thanks in advance

arielcohen

yes i belive theres at least a 14day cooling of period with o2 online so you should be able to return it no problems, but you will need to pay for the amount of days you have used the phone plus calls that youve made.