tips while working

Laurajo_2

Unfortunately, it's perfectly legal. Totally wrong, but perfectly legal.

We always check the waitress policy, or that they at least have a pooling policy in place.

Lieja

Macca83 wrote: »

That's why in an earlier post I mentioned that I'll quite often ask the waitress what the tip situation is when I want the tip to go to the waitress

I do this too. My old employer used to take tips off us so if I was offered a tip I'd tell the customer that I wasn't allowed to keep it so they may aswell put it back in their pocket and save it for another drink.

GothicStirling

When I worked in a hotel, on my first shift the supervisor told me that if I was given a tip, to keep it quiet otherwise the manager would put in the till. Especially if you were doing room service that night (which is very lucrative).

I've heard of restaurants pooling all the tips, then pulling one name out of the hat, and that person receiving over £100. A lot of these places that aren't giving tips out are using the money to subsidise their wage bill, which is sometimes barely NMW. Exactly why I got out of waitressing, if they're not going to pay tips, then they should be paid at least £7 an hour.

starrystarry

IMO it's time we all stopped tipping. Its an out-dated practice that makes no sense nowadays. Why do we tip certain types of customer service and not others? In the days when people got paid tuppence ha'penny for waiting on tables it made sense, but now everyone gets at least NMW. Why do we give a tip to a waiter but not to someone who serves us in a shop? They're both likely to be on NMW.

paulsad

I come from a tipping family but then my dad was a bit of a man about town - so I tend to tip good service, I do however hate service charges and will refuse if service is less than good.
I think the young lady should have been informed from the outset not to accept tips if thats the policy of the eatery (better she refuses than has to hand them to the manager I'd think in this place). In my job we are told not to accept them on induction, having said that some customers (very few though!) can be very insistent.