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Orange headache

alliasjay
alliasjay Posts: 11 Forumite
edited 9 January 2014 at 5:48PM in Mobiles
Hey there. I've been having problems with Orange for 5 months now and it's getting beyond a joke. If your bored and have the time I have posted my letters in here that I have sent. I am next sending a letter of Deadlock, which I hope is the correct way. I believe it is but any advice would be great.

It's a bit long and I've had moments when I'm just angry frustrated upset. So forgive any grammatical errors because I couldn't care less how Orange think towards it, so far they don't really care about me so whatever.

Good luck if you fancy looking into this :P

and thank you for your time.



(Have taken out the letters as they are a tadge too long)

Please disregard this post as I will type up something more reasonable.

Many Thanks

Comments

  • NFH
    NFH Posts: 4,413 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    alliasjay wrote: »
    Again many thanks if you got this far
    Nobody is likely to get this far. Please summarise your question or problem in one brief paragraph, omitting any superfluous information. Then you might get some useful responses.
  • Anoneemoose
    Anoneemoose Posts: 2,276 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    ^^^agree with NFH. I stopped reading after the first paragraph. Your best bet when sending it to Orange is to summarise the points (maybe bullet points). If necessary add a small paragraph detailing the negative effect it has had on you - e.g. Lack of use of service, bank charges etc.

    You'll likely get a better response.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Without reading I suggest changing 'headache' in the title to 'pain in the ar5e'
  • alliasjay
    alliasjay Posts: 11 Forumite
    You'll likely get a better response.

    Fingers crossed I will actually get a response as so far the only response to my 3 complaint letters so far is an advisor passing me onto someone who I spoke with before, which made no sense.

    Looks like no-one at Orange wants to deal with this issue.

    Last contact I will ever have tbh
This discussion has been closed.
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