Deposit dispute please help

cocopops21

chanz4 wrote: »

Ask them for recipts

I have asked but have not received them. What's my next step? Thanks for helping me through this.

moromir

cocopops21 wrote:

I have asked but have not received them. What's my next step? Thanks for helping me through this.

You have no right to see reciepts because there is no onus on the landlord to actually have the work carried out.

It helps if you think of the proposed deductions as compensation for losses that the landlord incurs by the tenant's actions.

You could ask to see the quotes though, they'd have to submit those at arbitration anyway.

cocopops21

moromir wrote: »

You have no right to see reciepts because there is no onus on the landlord to actually have the work carried out.

It helps if you think of the proposed deductions as compensation for losses that the landlord incurs by the tenant's actions.

You could ask to see the quotes though, they'd have to submit those at arbitration anyway.

That's fair enough. But they're most definitely making these things up as I know I've left it all in a great state (better than when I moved in). So I disagree that I've cost the landlord anything at all.

nomoneytoday

If it was me i'd let them keep the £35 as the end of the matter.

I know it's not moneysaving, but it's the only deduction, and the amount of time, effort and travel involved would outweigh the loss.

SilverSaloon

moromir wrote: »

You have no right to see reciepts because there is no onus on the landlord to actually have the work carried out.

It helps if you think of the proposed deductions as compensation for losses that the landlord incurs by the tenant's actions.

You could ask to see the quotes though, they'd have to submit those at arbitration anyway.

is this correct?

http://england.shelter.org.uk/get_advice/tenancy_deposits/deductions_from_tenancy_deposits

Your landlord can make reasonable deductions from the deposit for:

damage to the property
missing items
cleaning
unpaid rent.
Even if your landlord has a valid reason for keeping part of your deposit, the rest of it should be returned. You can ask to be shown receipts or estimates for items that have been deducted from your deposit.

Your landlord may try to withhold some or all of your deposit for a different reason such as because you had a noisy party when your contract stated you could not. This sort of thing is not legal. Landlords can only claim for any financial loss they have actually suffered.

cocopops21

Thanks guys for all your help. I will just let them deduct the £35 because I'm exhausted by the back and forth and it's not worth the stress but I'm sad that they've messed me around so much through the tenancy.

Also I've got three emails from them today about paying up £3 towards some kind of outstanding bill. I know for a fact that I have paid off all final bills and I have paper work to prove it. Can I just tell them to stop contacting me? They're being so petty and it's getting beyond a joke. Why didn't they deduct the £3 from the deposit if there was a problem. Is it fine to ignore them at this point now that the deposit has been settled?

BitterAndTwisted

"Some kind of outstanding bill" could be the electricity consumed while the property was empty if you took meter-readings on the last day you occupied it.

I'd ask them for a copy of said bill, and settle it direct with the supplier if I was satisfied that it truly was my responsibility. Or you could ignore it altogether and write it off against the £35 they've taken from you for nothing. A good to-and-fro of one letter after another would cost them more than the three quid they want from you.

dimbo61

If the property was in your name until the end of December and you were not in the property then the three pounds could well be the standing charge!
Did you have the bills in your NAME?
Ask for them to provide you with the bill or a copy and like Bitter&Twisted said pay it direct yourself.
Without a good check in Inventory and Check out Inventory I would fight this all the way BUT sometimes you need to move on with LIFE.

cocopops21

BitterAndTwisted wrote: »

"Some kind of outstanding bill" could be the electricity consumed while the property was empty if you took meter-readings on the last day you occupied it.

I'd ask them for a copy of said bill, and settle it direct with the supplier if I was satisfied that it truly was my responsibility. Or you could ignore it altogether and write it off against the £35 they've taken from you for nothing. A good to-and-fro of one letter after another would cost them more than the three quid they want from you.

Thanks for your support. I really needed that. The bills have all been settled. I have paperwork sent to my new address with all final bills and I've proof I've paid them all through my bank. I really think it must be a quiet day at the office and they have nothing left to do but pester me. I will take your advice and ignore it.

cocopops21

dimbo61 wrote: »

If the property was in your name until the end of December and you were not in the property then the three pounds could well be the standing charge!
Did you have the bills in your NAME?
Ask for them to provide you with the bill or a copy and like Bitter&Twisted said pay it direct yourself.
Without a good check in Inventory and Check out Inventory I would fight this all the way BUT sometimes you need to move on with LIFE.

The suppliers all have my forwarding address so if there was another charge, I assume they would send me at least an email? On the phone they said that I've done all I needed to do and that my accounts are now closed.