Clydesdale Bank security token

Frogletina

typistretired wrote: »

You will have to move your interest tomorrow from your LLoyds and TSB accounts. Have you not thought about opening a BOS account??

I have 3 Lloyds accounts and one TSB account, but none of them are at the maximum level yet although enough to get 3% on them.

redballoon919

dezza wrote: »

I was wondering if anyone has actually received a security token for a Clydesdale/Yorkshire Bank account?

Despite applying for one almost a month ago, I still haven't received it, and upon calling the bank they claim that many people seem to be having problems receiving theirs - which seems a bit weird, if all the ones they've sent have gotten lost in the post to each customer.

After many calls to them they claimed to have ordered a replacement to be sent - which hasn't arrived either.

Has anyone actually received one - if they actually exist, or are even being produced?

We were convinced they did not exist until reading on. We first ordered ours end Nov. 2013, nothing. Repeated expensive phonecalls, told conflicting info. Having to re-order again and yes you guessed we are still waiting. They lie and promise you and nothing. How can you use a current account like this???? Option 1 Close all accounts with them, system not fit for purpose.

dezza

redballoon919 wrote: »

We were convinced they did not exist until reading on. We first ordered ours end Nov. 2013, nothing. Repeated expensive phonecalls, told conflicting info. Having to re-order again and yes you guessed we are still waiting. They lie and promise you and nothing. How can you use a current account like this???? Option 1 Close all accounts with them, system not fit for purpose.

I finally received mine after re-ordering twice - did take many phonecalls to sort it out though, just glad there's an alternative to the 0844 number.
I'll probably still keep the account for the interest, however they did also mess up my account switch so, so far, it's not the best banking experience!