Swagbucking into 2014

morpho

vandanfc wrote: »

Earlier this week, I was told by a Swagbucks rep. to allow 10 business days. They are liaising with MSE over this apparently.

"Please allow 10 business days for this to be credited from the day you completed the offer. We are currently working with MSE so that they issue your credit ASAP!"

Strange...? earlier this week I was told :-


After further investigation, I have confirmation that this offer can take up to 60 days to credit. I apologize for the inconvenience, but please let me know if you have not received your credits after the 60-day mark and I would be happy to further investigate for you!
Thanks for your patience and support!
I have of course replied to this pointing out the 60days refers to the accrual period to attain the 849 points....the actual period quoted for MSE bonus award is up to 10 days after reaching 849 SBs qualifier.
As yet I have not had a reply to my clarification.
Swagbucks staff appear to be interpreting the "conditions" of the MSE promotion in various unhelpful ways ! , hopefully MSE can save the day......


Which they appear to have done..., within the last hour I see I have been credited with the missing 1698 points ! .......I hope all the other SwagBuckers with outstanding MSE bonuses get theirs as well !

QuackQuackOops

minimadtrix wrote: »

Yes, I have and no, I haven't had the credit yet. It's on the Revenue Universe tab, but can't see where you can raise a ticket

But did you get the email to even confirm it?

Lost2

Amyea wrote: »

Yes I did it about two hours ago. I got the email and confirmed the account and even signed in to make sure it knew I had signed up. No credit yet though. Although when I clicked the link again it says "you may try again tomorrow" so it knows I've clicked through the link.

I think I'll give it until tomorrow to credit and then raise a ticket if it hasn't. Not sure why they haven't sent you a confirmation email though. Maybe they've had an influx of sign ups lol

I did the same as you Amyea and I have had no SB as yet

Lost2

8sb search for ebay

Wizzbang

God, Supersonic annoy me. They've taken to rejecting every ticket because they say it doesn't have time and date proof on the image I'm sending them. I don't even know how I would do that. Even so, can't they see the file name which has all of that information in the title?! Are they being deliberately obtuse?!

fragmented

Wizzbang wrote: »

..... They've taken to rejecting every ticket because they say it doesn't have time and date proof on the image I'm sending them. I don't even know how I would do that....

one way would be to do a full screen print including the task bar clock... set clock to show date and time.

minimadtrix

QuackQuackOops wrote: »

But did you get the email to even confirm it?

Yes I did. Confirmed my account and even voted on something. Still not credited.

vampire-girl

hula hoops

9sb dubs

alanamyles

Wizzbang wrote: »

God, Supersonic annoy me. They've taken to rejecting every ticket because they say it doesn't have time and date proof on the image I'm sending them. I don't even know how I would do that. Even so, can't they see the file name which has all of that information in the title?! Are they being deliberately obtuse?!

I agree with Fragmented that it would be easiest in the future to include a screenshot of your whole desktop in order to make the images "idiot proof", though can't see why they can't check the EXIF data if they choose to be so peculiar about timestamps.

SpanishBlue

morpho wrote: »

Strange...? earlier this week I was told :-


After further investigation, I have confirmation that this offer can take up to 60 days to credit. I apologize for the inconvenience, but please let me know if you have not received your credits after the 60-day mark and I would be happy to further investigate for you!
Thanks for your patience and support!
I have of course replied to this pointing out the 60days refers to the accrual period to attain the 849 points....the actual period quoted for MSE bonus award is up to 10 days after reaching 849 SBs qualifier.
As yet I have not had a reply to my clarification.
Swagbucks staff appear to be interpreting the "conditions" of the MSE promotion in various unhelpful ways ! , hopefully MSE can save the day......

I just got my 1698 points added this evening.