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Switching away within 6 weeks

I switched gas and electric supplier on 6th November from Scottish Power to Npower. At the time I didn't really look into the level of customer service etc from Npower and to be honest I wish I had not switched to them as I have had problems already.

Would it be wise to switch away already even though I have not been with them for more than 2 months?

Any advice would be appreciated, :)

Comments

  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You can commence a further switch any time you like-it will take 4-5 weeks. However if your new tariff has an ETC then you will have to pay that charge.
    No free lunch, and no free laptop ;)
  • nPower
    nPower Posts: 1,319 Organisation Representative
    Part of the Furniture 1,000 Posts Combo Breaker
    I switched gas and electric supplier on 6th November from Scottish Power to Npower. At the time I didn't really look into the level of customer service etc from Npower and to be honest I wish I had not switched to them as I have had problems already.

    Would it be wise to switch away already even though I have not been with them for more than 2 months?

    Any advice would be appreciated, :)



    Hello mrcurly1975,

    Thank you for your post.

    You say you have been having problems already, is there anything I can help you with?

    If you would like me to take a look at anything for you please send your details in an email to the address on my profile page.

    Thanks

    Carmel :)
    Official Company Representative"
    I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
    If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile
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