Won PPI claim with Oracle Legal. What happens next?

serenjns

Hi there. I received a letter from TSB to say that my PPI refund claim has been accepted and that they are sending a cheque for just short of £3000.
I haven't heard anything from Oracle though. I know they charge 25%+VAT.
Will they just invoice me for their services? If so, how do they figure out the 25%+VAT. To be honest, I'm just happy to get any money back and want it all finished ASAP. I'm a bit surprised and disappointed that Oracle Legal haven't kept me more up to date.

[Deleted User]

serenjns wrote: »

Will they just invoice me for their services? If so, how do they figure out the 25%+VAT.

Yes, they'll bill you.
I expect someone in their office will doubtless have a calculator to work out what you owe!:D

serenjns

No doubt. According to my math they should get about £900. That would be fine by me. I wasn't expecting to get anything back anyway. If I come out of it with £2000 then that would be amazing.

[Deleted User]

Nothing you couldn't have done yourself for free, but obviously you won't want to hear that now...

serenjns

Moneyineptitude wrote: »

Nothing you couldn't have done yourself for free, but obviously you won't want to hear that now...

I know. I didn't have any records or anything like that. I know it's an expensive way to go about it but it has been easy.
As I say, I wasn't expecting anything back anyway so it's been pretty painless. I wouldn'tve had the time of the energy to do it myself.

dunstonh

I know. I didn't have any records or anything like that. I know it's an expensive way to go about it but it has been easy.

It is too late for you but for others reading this thread who have yet to decide to DIY or use a CMC, it is no more difficult to DIY. All these claims companies do is either put in a one-size-fits-all complaint letter template (the type you can download on the internet) or they get you to fill out the FOS questionnaire (or their branded/unbranded) version of it. They do little more than put a stamp on the envelope for you.

I wouldn'tve had the time of the energy to do it myself.

The time you spent on the phone to the claims company and dealing with them would probably be longer than it would take to DIY.