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Supanet Nightmare!!
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After working for them, none of this thread is surprising.0
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Beware paying any final payments using a debit card with supanet as the will keep your long card number and take further payments without your consent. I not sure if what they did is even legal does anyone one have any thoughts on this.0
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At the moment I have an Ombudsmen investigation pending on this company. I was unlucky to have used them simply to put a line into a new house. When it came to choosing an ISP and having my line rental with SKY, this company slammed by keeping invalid payments coming out of my debit card.
Then in November they took an invalid charge off my credit card without permission. They then took around £71.00 out of the credit card to steal a cancellation fee. I've spoken to a pretty reliable lawyer and to the regulator, both tell me I have a good case against them and that I should be refunded plus interest.
This company wont last. Eventually their increasingly poor reputation will catch up with them and put off the bulk of the population.0
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