HSBC refused to give cash cheque

Goldiegirl

ceredigion wrote: »

My father went through a similar things ,years back with Barclays. Conversation went something like,
"may I ask what the money is for sir?"
"whats it got to do with you ! "
"we need to ask ,its all to do with tax evasion"
"well I`m not telling you ,its my business. And if you don't give me my money now ,the manager will have a letter on his desk from my solicitor by the end of the day. Court proceedings will be instigated by the end of the week. "
the money was then handed over.






p.s
my father sued a bank before , drove down to London ,issued a court summance to some head of department in head office . The bank manager in question at our local branch was removed from his post before dad had driven home again. You just need the bo**acks to do it.

How did you dad feel when he found out he was the cause of somebody losing his job?

Still proud of his bo**acks?

jonesMUFCforever

BMN wrote: »

Or just following the procedures which his job requires him to do?



Yeah right.
When people have an attitude like your father's it's just embarrassing.

The flip side is of course when a customer refuses either to get ID and insists on having THEIR money and they end up getting a lift in a nice car going bee baa bee ba.
That is so satisfying LOL

Archi_Bald

Goldiegirl wrote: »

How did you dad feel when he found out he was the cause of somebody losing his job?

Well, if somebody is utterly incompetent in their role, and if this particularly affects the public, then it's good that they lose their job. The complainant isn't the cause in this case, but the incompetence of the job holder.

However, I don't believe a word of the "go to London" story.

Macca83_2

ceredigion wrote: »

My father went through a similar things ,years back with Barclays. Conversation went something like,
"may I ask what the money is for sir?"
"whats it got to do with you ! "
"we need to ask ,its all to do with tax evasion"
"well I`m not telling you ,its my business. And if you don't give me my money now ,the manager will have a letter on his desk from my solicitor by the end of the day. Court proceedings will be instigated by the end of the week. "
the money was then handed over.






p.s
my father sued a bank before , drove down to London ,issued a court summance to some head of department in head office . The bank manager in question at our local branch was removed from his post before dad had driven home again. You just need the bo**acks to do it.

He sounds like a joy to behold...

1jim

Wilkins wrote: »

Something like this?

https://www.youtube.com/watch?v=lfP8__wl-_4

Yes, something very like that :beer:

Everynamestaken

Ruddy hell, some of these comments are laughable. As for the big and almighty trying to sue a bank thinking they are above and beyond all polices, I just hope I never have to meet that person. Sounds a complete and utter ......


The thing is, policies and procedures are in place to protect the customer too. I am pretty sure that the people who argue over the hill about routine questions when they dont have a debit card or any id with them when withdrawing large sums are the first ones to complain if money went missing out of their account.

I wouldn't like to comment on Hsbc's policy (or any banks policy for that matter), however I presume there are no magic numbers in place for certain security questions and it's all on the discretion of the cashier and then the manager or supervisor who has to authorise.

To put it quite simply, you act all big and clever acting smart at the counter "it's my money, I'm not telling you a thing bla bla", but you have to actually prove you are who you say you are before you get the money.

The OP obviously made staff suspicious and extra vigilant regarding the transaction, so therefore the bank staff put the necessary measures in place before the large sum was handed out.
That's what it seems like to me anyway, but I could have got it ALL wrong. That's the beauty of a forum, you just never know

JuicyJesus

Everynamestaken wrote: »

it's all on the desecration of the cashier and then the manager or supervisor who has to authorise.

Desecrating a bank manager is a good way to get your account closed.

techspec

Everynamestaken wrote: »

I wouldn't like to comment on Hsbc's policy (or any banks policy for that matter)

Then why come into a discussion about HSBC's policy??

What would you like to talk about - fly fishing? Whatever it is - you should start your own thread - this is about HSBC policy.

dktreesea

I have banked with HSBC for decades, including in other countries. In my experience, each customer has a limit on the size of the transactions they can do in a day - not just cash withdrawal but also elctronic payments, even including movements between related acounts. That limit isn't the same for everyone. It varies, depending on the volume of funds going through the account, what the customer typically spends on etc. I have occasionally doen transactions - both deposits and payments - in excess of that limit, and in my experience, they always ask things like what is the source of the funds, do I have proof of where they came from (if a large deposit) and what is the purpose of the funds or payment for large withdrawals. Always. Without fail. Even just using telephone banking, not just in a branch.

HSBC may have just decided to adopt the U.S. regulations (all transactions over USD$10,000 have to be reported/declared to the government) worldwide. Maybe £6k is worth around USD$10k these days?

PaulW922

CKhalvashi wrote: »

However I had no problem (as a personal customer, nothing to do with business accounts) withdrawing that amount of cash, at a branch I don't think I've ever been to before.

It may be worth popping into another branch, as under €15k (£12687 according to Google) should be fine to withdraw, as per AML legislation.

CK

Just as an aside, there is no €15,000 minimum limit for AML purposes. That figure relates to other matters such acceptance of cash by suppliers of goods (high value dealers) and the international cash movement declarations.